Customer Service Data Entry

Jocelyn Torres

***** ******* *****

Hayward, CA *4541

Cell: 650-***-****

Alt. # 510-***-**** Lv. Message

Email: *********@*****.***

OBJECTIVE:

To obtain a position and gain experience while contributing to the success of the company.

I am a motivated employee and take pride in my work product. I also appreciate new challenges and am always willing

to learn. I have excellent customer service skills, believe that punctuality is paramount and am a reliable employee. I

strive to excel and constantly desire career advancement.

QUALIFICATIONS/SPECIAL SKILLS:

• Works well without supervision, have management skills

• Bilingual English/Spanish with the ability to translate

• Ability to prioritize and remain focused.

• Excellent customer service skills.

• Computer literate.

• Skilled at learning new tasks and can work under pressure.

• Telephone-answering skills /ability to multi-task

EXPERIENCE:

02/01/08 - Present Pac Pizza Hut – Jarvis Ave., Newark, CA

Management Team

• Take Calls/Food Orders, Data Entry, Cashier, Key Holder, Take Inventory, Filing of Paperwork,

Ordering Supplies, ie…Sodas, Food (ingredients), Team Leader, Opening and Closing of Store and

In Charge of Employees Schedules and Time Changes.

01/02/07 - 03/04/08 Sally’s Beauty Supply

Salesperson/Cashier

•Customer Service and Sales, Inventory, Stock, Cashier, Data Entry and General Cleaning

of establishment.

03/15/06-08/20/10 Tinas Salon

Receptionist

•Office work(filing,faxes,organizing), ordering supply, answer phone call, scheduling appointments,inventory,some maintenance duties

02/03/05 - 12/06/06 Chuck E. Cheese’s

Cashier & Shift Leader

• My duties were the same as above.

EDUCATION:

Graduate from Mt. Eden High School, Hayward, CA June 2006

Attended R.O.P. in Hayward, CA ~ Medical Assisting 2006

Hayward Beauty College ~ Cosmetology –Licensed 2007

Hayward Adult School ~ business 2008

PERSONAL ACTIVITIES: I enjoy coaching soccer for kids in Alameda Bladium. I volunteer at La Familia, a

place where youth come for mentorship and to keep them off the streets afterschool/also volunteer at Hayward shelter

.I enjoy reading.

REFERENCES: Tina Sinigayan ~ Hm 925-***-**** / Work 510-***-****

Contact this candidate