Medical Billing Customer Service

Location:

Posted:

June 11, 2011

Nadia Rivas

Objective To obtain a position with a company in which I may share my skills with

while I experience challenge in a comfortable and expanding career

environment.

Experience 2010-Present Dr. Ghassan Hadi Upland, CA

Front Office/Referral Coordinator

Answer phones, schedule appointments, check in patients, check

patients medicines, refill medicines, insurance verification, submit

referrals, typing, copier, fax, internet, take messages, all front

receptionist duties.

2006-2010 Roma Food Group Industry, CA

Customer Service Representative

Rapid 10-Key by touch and typing taking orders maintaining over 60+

customers per day.

Heaving phones, customer relations, will calls, faxes.

Cover the switchboard, take messages, and help sales representatives.

2001-2006 Honzen Ou, M.D., INC. Chino, CA

Assistant Manager

Maintain a heavy operated surgical office, & staff.

Schedule surgeries, hospital contact, front & back office.

Heavy phones, faxes, schedule appointments, insurance verifications,

authorizations, medical billing, coding, co-pays, collections, account

receivables, doctor’s credentials.

Transcript workman’s comp files fill out state disability, and FMLA forms,

complete all necessary paperwork for surgery scheduling.

Education 2009-Present University of Phoenix Ontario, CA

Associated Degree in Health Administration

2001-2001 Computer Career Connection Covina, CA

Medical Billing Certification / Front Office Specialist

1994-1998 West Covina High School West Covina, CA

High School Diploma

Medware, Medisoft, Internet, Microsoft Office, Microsoft Word,

Microsoft PowerPoint, Microsoft Excel, 10-Key by touch, Typing 45-50

Skills

WPM, Medical Billing, Coding, CPT & ICD-9 coding, Insurance

verification, Collections, Account Receivables, Front office, Inventory,

Schedule Surgeries, Fast pace worker, Fast Learner, Bilingual, Fax

Machine, Copier Machine, Switchboard

References Available upon request