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Sales Technical Support

Location:
7726
Posted:
June 12, 2011

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Resume:

Salvatore C. DeSimone

*******@*********.***

** ******** ***

732-***-****

Manalapan, N.J. 07726 cell

908-***-****

EDUCATION

Middlesex County College, Edison, New Jersey

Associates Degree in Electrical Engineering Technology

Strengths

UNIX/Solaris, NCR Systems Administrator with over ten years

of

Professional experience. Successful experience providing

technical

Support for a high tech manufacturer and proven ability to

troubleshoot

And resolve complex customer customer problems.

SUN Solaris Administrator

April 2007 - Sept 2007

NetBackup Administrator

Trenton, N.J.

UNISYS INC.

. Pre sales Technical support for the development team, this

included writing quotes for the procurement of new equipment, on

site installation and testing within the Unisys network.

. Procurement of third party software such as Symantec NetBackup

for daily backups and offsite disaster recovery.

. Prepared quotes for the purchase of new SUN file servers,

StorageTek tape libraries licensing and technical support

services.

. Primary support for Symantec backups and restores for customer

base for the state of N.J. Medicaid system, supporting numerous

UNIX and Windows clients. This included planning and upgrading

from Netback 5.1MP4 to 6.5.4..

. Provided technical support to users experiencing network

troubles with Trackit trouble ticket base.

. Provided all software upgrades, file system maintenance and

printer maintenance.

. Supported all nightly daily, weekly,quarterly, and yearly full

backups and coordinated offsite storage with Iron Mountain Inc

for disaster recovery.

. Provided emergency 24X7 pager support by rotational schedule.

Consultant

April 2005-March 2007

TYCO industries Wall

township. N.J

Solaris Administrator

. Data center team lead supervising 4 operations staff.

. Manage and maintain trouble ticket database for Veritas

NetBackup servers.

Consultant

August 1994-Jan 1996

UNIX systems administrator East

Brunswick, N.J.

AT&T

. Performed daily administrative functions on NCR 3450,3550

systems and SUN Ultra series servers, such as file system

maintenance, adding and deleting users,system performance

monitoring and printer maintenance.

. Researched and evaluated the hardware needs of the organization,

provide recommendations and perform installations.

. Nightly support via pager system.

Systems Engineer August

1992-August 1994

East Coast computer Systems(ECCS) Tinton Falls N.J.

. Configured Solaris 2.X on SUN workstations and SVR4 UNIX on NCR

3450 and 3550 servers for AT&T divisions within N.J. locations.

. Configured and tested NCR PC's loading all DOS and Microsoft

utilities.

. Provide technical support to the sales force for configuring and

expediting sales orders.

. Troubleshot and isolated faulting peripherals and hardware to

board level on SUN and NCR systems reurned from the field.

PROFESSIONAL EDUCATION

. Solaris 10 Systems Administration at SUN Microsystems NYC 6/2009

. SYMANTEC Nettbackup 6.X administration at VERITAS NYC 3/2008

. ORACLE 8.I Data Base administration at AVTECH Tech.

6/2002

. VERITAS Volume Manager at Veritas Training center

3/2001

. SOLARIS 2.X Network Administration at SUN NYC

3/1997

. SOLARIS 2.X systems Administration at SUN NYC

8/1994

. SOLARIS 2.X Systems Administration at SUN NYC

6/1994



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