Administrative Assistant Customer Service

Therese A. Blais

cell: 828-***-**** **********@****.***

Essential Skills:

. Expert user of Microsoft Word, Excel, PowerPoint, Internet

Explorer, Outlook Express

. Excellent organizational, writing, and editing skills.

. Outstanding people skills.

. Solid work ethic.

Experience Summary:

April 2006 Administrative Assistant

To Present Well-known, NC state-funded non-profit organization, Asheville,

NC

Report to the Executive Director. Provide all essential

support and administrative services for this top-level

executive, including writing and editing of all outgoing

communications and materials, and preparation of all PowerPoint

presentations for board and executive committee, etc.. Also

take on responsibility for maintenance of a complex electronic-

file system accessed by office network. Full range of

calendar/travel/hospitality support, as well.

June 2000 Finance Administrator

Thru April 2005 First Presbyterian Church, Crystal River, FL

Reported directly to the Pastor. Fully responsible for all

accounting, bookkeeping, financial reporting,

accounts payable, accounts receivable, recording and reporting all

contributions and pledges.

Supported committees: finance, stewardship, budget and

memorials/endowments. Handled special

communications, supervised newsletter, prepared weekly worship

bulletins, created event

announcements. Functioned also as office manager.

Sept 1997 Branch Office Administrator

Thru May 2000 Edward Jones Investments; Homosassa FL, and Plainfield, IL

Performed all administrative support, as well as customer service and

marketing support in a full-

service brokerage, reporting directly to the broker in charge.

1988 Administrative Assistant

Thru 1992 Lauer Consulting Services, Chicago, IL

Functioned as office manager and administrative head of a medium-

sized executive search firm.

Administratively supported the president of the company. Interviewed

candidates and wrote up

resumes and detailed submission letters for client firms. Followed

up on candidate references by

phone. Nurtured client relationships for business development.

Sought and developed new

business. Supervised secretarial staff.

1984 Executive Secretary

Thru First Chicago Corporation (First National Bank), Chicago, IL

1987

Reported to one of the top ten executives at the bank, an executive

vice president who, in turn,

reported to the bank's chairman of the board. Accepted all

administrative responsibility associated

with supporting an executive of high rank: day to day secretarial

support, calendar maintenance and planning, travel scheduling and

arrangements, correspondence, meeting planning, senior and

junior staff communications, board reports, etc.

Education: ? Associate's Degree in Liberal Arts. English major.

Immaculata College, Bartlett, Illinois

References available upon request.

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