Manager Case

I am writing to express my interest in the receptionist/administrative

assistant as advertised. It is my belief that my experiences,

organizational and interpersonal skills make me an ideal candidate for this

position.

I was previously employed with Fulton County Department of Family &

Children Services, in which I had the opportunity of gaining six months of

experience as an interim administrator, previous two years of experience as

a supervisor, and two years as a case manager. In my past experience as a

case manager I had the opportunity to work with both areas of investigation

and family preservations. My experiences have afforded me the knowledge and

skill to effectively communicate unit expectations that are in accordance

to the goal of the agency. I have proven to be efficient with independent

decision making, ensuring quality performance, effective verbal and written

communication; while maintaining team work and morale. This position will

give me an opportunity to continue to meet my objectives in the social

services field and to continue ensuring the safety and wellbeing of

individuals and families in Georgia.

Please see my enclosed resume for your consideration. If interested, please

contact me at 404-***-**** to arrange an interview to further discuss my

experiences and qualifications.

Thank you for your time and consideration.

Sincerely,

Shelly L. Gray

Enclosure Resume

Shelly L. Gray

1325 Six Flags Dr. #1410

Austell, Ga. 30168

404-***-****(C)

******************@*****.***

Professional Objective:

Driven, goal-oriented team player eagerly seeking a position that

will optimize

previous experiences and education; while lending itself to continued

growth and

opportunities.

Education:

Bachelor of Science in Social Work, BSW

Minor Concentration in Criminal Justice

Middle Tennessee State University, Murfreesboro, TN.

Employment History:

Department of Family and Children Services, Atlanta. May 2006-January

2011

Social Services Administrator (Acting)

. Responsible for supervising, monitoring, coaching, conducting of

weekly staffings directly with supervisors and indirectly of

case managers

. Responsible for following up daily with internal report systems

to ensure accuracy of case load activity

. Responsible for attending weekly meetings in order to report

progression in meeting and maintaining set deadlines in

accordance with policies

. Responsible for attending meetings with community partners in

order to build a rapport by sharing and receiving information

relevant to the work

Social Services Supervisor

. Responsible for planning, assigning, and organizing duties of a

unit to ensure mandated protection standards are met

. Monitors performance of a Family Preservations unit to ensure

accuracy and timeliness in the completion of assignments and

compliance with strategic planning of program standards

. Creates and maintains a high performance environment

characterized by positive leadership and team orientation

. Utilizes community partnerships and training forums in order to

increase access to available resources

. Coaches and directs staff to work independently in the

performance of workload assignments and decision making

. Ensures that staff are assessing families and providing

appropriate services

Social Services Case Manager Advanced

. Provided professional services to children and families,

responsible for conducting investigations as well as to ensure

needed services were referred, ensured documentation was

completed timely, and worked in collaboration with an array of

community resources; such as outside agencies, partners,

juvenile court system, and educational providers

Professional Profile:

. Highly Organized and dedicated individual who promotes unity

within a team and works well with others. The ability to handle

multiple tasks, while remaining consistent with meeting tight

deadlines

Contact this candidate