*** **** ***** ****** . *****, New York *****-****
Phone 718-***-**** . E-mail ***********@*****.***
Cynthia Greene
Objective
To provide high-level administrative support by conducting research,
preparing statistical reports, handling information requests, and
performing clerical functions such as preparing correspondence,
receiving visitors, arranging conference call, and scheduling
meetings.
Professional experience
09/2006 - Presently Building Owners and Managers Association/NY
Administrative Assistant
Review, sort and distribute all incoming mail. Post and distribute
all outgoing mail and generate request for postage replenishment, as
necessary and monthly reports indicating accounts usage by activity
and department.
Answer, screen and assist caller with information and/or direct
caller to the appropriate department.
Ensure adequate office and kitchen supplies are available at all
times.
Prepare responses to correspondence containing routine inquiries.
File and retrieve corporate documents, records and reports.
Maintain all equipment in good working condition, and act as liaison
for vendor representatives with respect to maintenance.
Coordinate the preparation, maintenance and distribution of the
Officer/Director Manual, incorporating all updates for policies and
procedures contained therein.
Prepare and distribute all requests for prospective membership and
prospective educational classes.
Prepare membership certificates for all new and replacement members.
Prepare appropriate correspondence for Continuing Education Credits
following seminars.
Entering credit card payments through First Data Merchant Services;
running batches, generating reports and backing up the data.
10/1985 - 09/2006 West Harlem Community Org., Inc. Head Start
Record Clerk
Administrative Duties
Greeted visitors and determined whether they should be given access
to
specific individuals.
Interpreted administrative and operating policies and procedures for
employees.
Performed general office duties such as ordering supplies, maintained
records management systems, and performed basic bookkeeping work.
Cynthia Greene
10//1985 - 09/2006 West Harlem Community Org., Inc. Head Start
Administrative Duties - Continued
Enrolled perspective employees into various benefit programs offered
through the Program.
Prepared invoices, reports, memos, letters, financial statements and
other documents using word processing, spreadsheet, database, or
presentation software.
Answered client or public inquires.
Explained rules, policies or regulations.
Filed or retrieved paper documents and related materials.
Maintained records, reports and files.
Oversaw execution of organizational or program policies.
04/1987 - 05/1990 Mary Immaculate Hospital Jamaica, Queens
Record Clerk
Logged in the lab specimens for MIH, Jamaica, and St. Mary's
Hospitals.
Maintained computerized reports of the test results for each patient.
Distributed hard copies of the test results thru out the hospital.
Provided test results by phone in emergency situations.
Answered phones and distributed messages.
Education
Sept. 2006 - April 2007 City College of the City University of
NY
Certified Administrative Professional
March 2006 - March 2007 Mindleaders.Com
Attended for Microsoft Office Specialist Courses
Sept. 1983 - Dec. 1986 Bernard Baruch College New York, NY
Major - Accounting - 72 credits towards my degree
Summary of qualifications
To provide administrative support with excellent verbal,
communicative, and interpersonal skills. My work ethic dictates that
I work with a sense of urgency and results orientated. By being
highly organized I have the ability to multi-task. I am a career
orientated self starter who takes initiative, and a team player.
References
Furnished upon request
915 East 224th Street . Bronx, New York 10466-4603
PHONE 718-***-**** . E-MAIL ***********@*****.***