Customer Service Administrative Assistant
Resume:
Samantha S. Robertson
*** * **** ****** ************, PA 19139 home: 215-***-**** cell:
267-***-**** Email: **************@*****.***
QUALIFICATIONS
~Computer literacy in Microsoft Office applications
~Extensive experience in customer service & relations
~Proven leadership & management abilities
OBJECTIVE
To obtain a position in the administrative/clerical field that will
enable me to demonstrate my proficiency in Microsoft Office
applications. This position will also allow me to utilize my great
customer service & interpersonal skills, as well as showcase my multi-
tasking abilities and outstanding job loyalty.
WORK HISTORY
Sep. 2006 - Jan. 2011 - Office Assistant - The School District of
Philadelphia Samuel B. Huey Elementary School (K-8) 52nd & Pine Streets
Philadelphia, PA 19139 215-***-****
Assist administrative assistant with various office duties including but
not limited to typing correspondence, filing, data entry, copying/collating
& answering phones; Assume the responsibilities of the administrative
assistant in her absence; Coordinate registration process during the start
of the new school year for 700+ students; Respond to teacher & parent
inquiries; Oversee & monitor students from grades 1 through 8 during lunch
period while maintaining an orderly and safe environment; Remain after
school often to assist with main office duties on a volunteer basis to
facilitate learning.
Summer 2008 - Student Instructor - The University of Pennsylvania in
conjunction with The School District of Philadelphia Samuel B. Huey
Elementary School (K-8) 52nd & Pine Streets Philadelphia, PA 19139
Instructed classroom of 4th and 5th grade students in mathematics and
reading; responsible for supervision of students during recess times;
coordinated and supervised student activities
Feb. 2005 - June 2006 - Home Health Aide - HelpSource 261 Old York Rd #
824 Jenkintown, PA 19046 215-***-****
Worked with clients with varying abilities and disabilities; Provided
personal care, general housekeeping, escort, and companion services; This
position also involved some meal preparation and assistance with minor
shopping needs.
Mar. 2000 to May 2003 - Store Manager - Foot Locker Incorporated
11180Plymouth Meeting Mall Plymouth Meeting, PA 19462
Assisted customers with athletic footwear needs; supplied product knowledge
to customers; administered weekly inventory shipments; participated in the
training and development of new employees; administered weekly sales
forecasts; Pursuing sales goals, cash register control, store cleanliness,
filing, basic accounting; wage control and scheduling; and visual
merchandising of all new clothing; Acquired knowledge in podiatric care.
Jun. 1998 to Aug. 1998 - Data Entry Specialist - Remedy Intelligent
Staffing 570 Taxter Road Suite 3
Elmsford, NYWorked with the local union representative where entire
responsibility was in the converting of all paper files into a
comprehensive computer system; All information was of an extremely personal
nature and required confidentiality.
EDUCATION
Nov. 2004 - Dec. 2004 - American Red Cross Philadelphia, PA
Attended 134 hour Nurse Assistant training program; Graduated with honors,
having maintained a 4.0 average throughout the course, and perfect
attendance; CPR and First Aid certified.
Sep. 1997 - Jan. 2000 - Concordia College 171 White Plains Road
Bronxville, NY 10708
Major: Music Education
1994 - 1997 - Elmira Free Academy High School 933 Hoffman Street
Elmira, NY 14905
Graduated: 1997 - New York State Regents Diploma - National Honor Society
References Available upon request
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