Kyra C. Carter
Hawthorne, CA *0250
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Objective:
Seeking a position in an organization where my skills and experience can be
developed and utilized.
Experience:
Import/Export Logistics Coordinator & Operations Specialist
January 2007 to October2010 (G4S International)
.AES/ EEI/ SED filing
.Inquiry resolution and process paperwork/ incoming calls
.properly document information relative to the call/inquiry
. Submitted loads to AMS
. processed pre-alerts, MAWB, AWB, Bill of Lading, POA
.processed inbound and outbound shipments
.setup ABA carnet &TIB applications
.schedule loads and guards (via air)
.print air slips and scale tickets
.ensure deadlines are met weekly and monthly
. Freight forwarding
Import Ocean Call Center Specialist
April 2005 to December 2006(UPS)
. Provided clerical and reception support
. set up and maintain files and logs
. perform data entry
. answer 50-500 emails daily
. processed inbound shipments
. prepared/post journal entries
.acquired pre-alerts, Bill of Lading, MAWB, AWB
.schedule loads
.releases cargo
. Supply Chain
Call Center Representative
May 2003 to September 2005 (AAA)
. handled incoming calls
. handled irate customers
.dispatched calls to tow stations
. basic knowledge of geographical locations
.inquiry resolution while under pressure
.assisted with customer inquires related to billing in a timely manner
Education
University Of Phoenix
Degree in Progress
Major: Criminal Justice
References Available Upon Request