WENDY L. WILCOXON
*** *** **** **** ****: 317-***-****
Danville, IN 46122 ******@*****.***
Career Overview
Committed and motivated Administrative Assistant with exceptional office procedure skills, customer-relation and
decision-making skills. Strong worth ethic, professional demeanor and great initiative.
Skill Highlights
• 20 plus years of experience providing administrative support
• Self-starter with professional manner
• Highly organized with superior attention to detail
• Excellent communication skills
• Energetic, works well within groups, creates an enjoyable working environment
• Planning/Coordinating
• Type 85 plus WPM
• Ability to work in fast-paced environment
Core Accomplishments
• Answered multiple phone lines, transferred calls to corresponding departments
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and
resolving problems to maximize efficiency
• Improved office organization
• Collaborated with office workers to ensure smooth work flow and efficient organization operations
• Demonstrated proficiencies in telephone, email, fax and front-desk reception within high-volume environment
Professional Experience
Attendance Clerk February 2006 to Current
Danville Community High School – Danville, IN
Previous Work Experience
North Elementary – Danville, IN August 2002 – February 2006
Mid-State Special Education – Hillsboro, IL August 1998 – May 2002
Beckemeyer Elementary – Hillsboro, IL October 1989 – May 1991
Champaign News-Gazette, Champaign, IL October 1987 – June 1989
Arthur Andersen & Co. – Chicago, IL September 1985 – July 1987
Federal Bureau of Investigation, Springfield, IL February 1981 – April 1985
Education
Carlyle High School, IL - 1979 – Diploma
References
Available upon request