Kristina Coffman
***************@*******.***
EDUCATION
AAS Degree in Computer Business Administration, Heald College
High School Diploma, Wilcox High School
OFFICE SKILLS
Outlook, Windows 98, Oracle (ERP), Ariba, Crystal,Word, Access,
Filing, Peach Tree, SAP, Excel, PowerPoint, Faxing, Cetec, Agile,
WordPerfect, Internet, Multi Phone Lines, AMSI, Video and Audio
Conferencing Set Ups, Catering Set Ups, New Employee Set ups Such as
Computer and Phone Accts, Admin Support
Experience
5 +years in Customer Service
5 + years Administrative
5 + years Program Management
5 + years Purchasing
3 years Warehouse
WORK HISTORY
03/05/07-1/29/09 Citrix Systems-Administrator Assistant
Support Administrator for Engineering Dept, order entry, tracking,
rma's,
new vendor set ups, assist in Visa letters, inventory control,
schedule
meetings and BT Conferencing set ups, catering, hotel and flight
reservations, WSR's and Distribution, new hire set ups
6/23/06- 03/03/07 New Century Transportation-Administrator /Customer
Service
Answer phones, take orders for charter or airport, handle customer
issues
filing, faxing, calculating customer trips and ridership routes, data
entry, follow ups, assist dispatch, train new people
3/23/04-9/09/05 Bell Microproducts, Program Manager
Data entry, material review, purchasing for backlog, run monthly
reports,
follow up on backlog to ensure timely shipments, RMA processing and
tracking. Production planning for spares and production kits, update
production builds, assist production with assembly. Update vendors on
rev
changes on parts, assist and communicate with engineer on builds,
assist
shipping and receiving, work with engineers on first builds
6/30/03-3/22/04 William Lyon Property Management Company, Accts
/Leasing Administrator
Bank deposits, collection of rent for 230 units, delinquency notices,
process late fees, evictions, processing new leases, lease renewals,
billing beginning of month, closing end of month, review end of month
reports, balancing journals, calculation of move out prorates and
move out paperwork, process final move out charges, process and
review weekly reports, account set ups with utilities, credit checks,
process bills, service requests, resident updates, data entry,
maintain weekly closing ratio, employment/ resident verification,
vacant inspections
10/30/02-6/27/03 Bare Escentuals, Sales- Valley Fair Mall
Sales, demonstration of product knowledge, maintaining daily, weekly,
and monthly goals, closing, maintaining customer files, inventory and
stock.
4/25/01-8/16/02 Manpower (onsite at Bell Microproducts)-San Jose, Ca
Assistant Program Manager
Data entry, purchasing, material review, tracking, assist outside
sales manager with quotes, new vendor set ups, assist
production/assembly crew, assist shipping /receiving, run daily
sales reports for VP's, forecasting, assist program manager with
customers, communicate with engineers on upcoming new builds, deal
with RMA issues, contributed in Continuous Improvement meetings,
follow up on scheduled orders
5/28/00-4/13/01 Manpower-(Onsite Agilent Technologies)-/Santa Clara,
Ca- Admin
Supported World Wide Sales & Marketing Manager and Technical groups
such
as scheduling meetings, catering, travel arrangements, contractor and
consultant set ups, inventory control, reports, mail distribution,
assisted in managerial paperwork, site notifications, collection of
badges, property passes, and time cards
1/25/00-05/28/00 Admin, ERA True Vision
Data entry, filing, switchboard, calculation of Broker's Demands,
faxing
information to bank, opening/closing case files, document verification