Sales Customer Service

Jessica Maldonado-Martinez

**** ***** ***.

Bronx, N.Y.

Cell: 347-***-****

**************@*****.***

Objective: To obtain a position that will be a physical and mental

challenge and will enable me to make a contribution while developing new

skills.

Work Experience:

04/2011-Present Mid-Bronx Council Services Bronx, N.Y

Administrative Assisting

. Answer phone calls and direct calls to appropriate parties or take

messages.

. Greet visitors and determine whether they should be given access to

specific individuals.

. Read and analyze incoming memos, submissions, and reports to determine

their significance and plan their distribution.

. Perform general office duties, such as ordering supplies, maintaining

records, and performing basic bookkeeping work.

. File and retrieve corporate documents, records, and reports.

. Open, sort, and distribute incoming correspondence, including faxes and

email.

02/06-11/06 Cingular-Mobile Magic West Nyack, NY

Sales Associate

. Greet customers and ascertain what each customer wants or needs.

. Describe merchandise and explain use, operation, and care of merchandise

to customers.

. Compute sales prices, total purchases and receive and process cash or

credit payment.

. Demonstrate use or operation of merchandise.

. Do inventory of the store and fax papers to headquarters.

10/05-02/06 Sprint-Mobile West Nyack, NY

Sales Associate

. Answered questions regarding the store and its merchandise.

. Prepared sales slips or sales contracts.

. Maintained knowledge of current sales and promotions, policies regarding

payment and exchanges, and security practices.

. Maintained records related to sales.

Education: 9/04-6/08 North Rockland Thiells, NY

Academic GED (rec'd)

Skill: Bilingual English & Spanish Read & Write, Operate Computerize Cash

Register,

Type 40 WPM, Excellent Customer Service, Alpha & Numerical Filing, Micro-

Soft Word, Operate Fax Machine, Copier.

Reference: Available Upon Request

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