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Customer Service Sales

Location:
Durham, NC, 27712
Posted:
June 16, 2011

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Resume:

Jessica Louise Stratmon

** ********** ***** ******, **, 27712

Telephone: 919-***-**** Email: ***************@*****.***

OBJECTIVE

To obtain a job position

EDUCATION

North Carolina Agricultural and Technical State University Greensboro, NC

B.A., Psychology

PROFESSIONAL EXPERIENCE

Intern, University of North Carolina at Chapel Hill Frank Porter Graham Child Development Center (Chapel Hill, NC

Summer 2010) Conducted research studies with Autistic children facilitated daily activities in the Child Development

Center for children ranging from toddler ages to five years old. Various activities consisted of working on

developmental reading, motor skills, and social development skills; worked as a teacher assistant in the child

development center classrooms.

Intern, Duke University Children’s Hospital (Durham, NC Summer 2009)

Shadowed a child services worker dealing with patients and their family’s issues when it came to working with their ill

children, many of the children in the hospital suffered from cancer, sickle cell anemia, juvenile diabetes,

Kidney diseases.

Sales Associate, Arden B The Streets of Southpoint Mall (Durham, NC 2005-Present) As a sales associate the

various duties consisted of greeting customers, taking care of cleaning duties (folding and hanging up merchandise

throughout the store), assisted with the window display setup for various store events, and served as cashier, credit

card, checks, gift card operator and customer service duties.

Babysitter, The Dunlop Family (Greensboro,NC 2009-2011) As a babysitter I am responsible for taking care of two

children ages three and six; instructing and helping with daily homework assignments given to bring home to work on

prior to returning to school, in addition to planning creative activities for weekends as well.

Sales Associate, Soho Shoes The Streets of Southpoint Mall ( Durham, NC 2008) As a sales associate the

various duties consisted of greeting customers, taking care of cleaning duties (folding and hanging up merchandise

throughout the store), assisted with the window display setup for various store events, and served as cashier, credit

card, checks, gift card operator and customer service duties.

VOLUNTEER EXPERIENCE

.

• Oak Branch Country Club and Fitness Center ( Greensboro, NC Summer 2010) Summer camp

counselor; facilitated daily activities working with children from ages five to seven; ranging from board

games, arts and crafts, swimming, and playing outdoor sports.

• Greensboro Children’s Museum (Greensboro, NC Fall 2009 – Summer 2010) completed daily activities

with children and parents that visited the museum each day; ranging from art to musical activities.

• Heritage Green Assistance Living Center (Greensboro, NC Fall 2008) worked with elderly patients

suffering with alzihmer’s and dementia memory loss. I was assigned to work with a group of individuals

on their visual skills by reading books and working on visual puzzles and other exercises that increase

the ability of sight and motor skills.

Computer/Technology Skills

Microsoft Word (Typing documents; 55 words per minute)

Microsoft Excel (Create spreadsheets for mathematical purposes or conducting data)

Microsoft PowerPoint (Create presentations with special effects to thoroughly discuss topics for projects assigned)

SPSS (statistical Analysis program; great deal of knowledge used in the past for research based assignments and

various academic presentations.)

References

PROFESSIONAL

1. Jillian Padilla (Store Manager)

Arden B

Streets of Southpoint Mall

Durham,NC, 27714

919-***-****

2. Lori Dunlop (Mother of the children that I Babysit)

2 St Francis Drive

Greensboro,NC, 27403

336-***-****

Personal

1. Dr. George Robinson (College Professor/Chairperson of Psychology Department and conducted research with in

Undergrad)

North Carolina Agricultural and Technical State University

Greensboro, NC, 27403

336-***-****

2. Candise Carten (Former Colleague)

404-***-****



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