Administrative Assistant Human Resources
Resume:
Connie Smith
**** ********** **. ? Plano, Texas ? 972-***-****
******.*.**@****.***
OBJECTIVE:
I am an accomplished Senior Executive Administrative Assistant seeking a
position with an Executive level management team. A position that will
utilizing my capabilities in handling a wide range of tasks, prioritizing
assignments, meeting deadlines, and producing top-quality work. When
required, I am a proactive, "take-charge", individual.
KEY STRENGTHS:
. Computer expertise, with a high proficiency in all MS Office programs
(Word, Excel, PowerPoint, and Outlook), and SAP.
. Broad-based experience covering a full spectrum of administrative
duties, including executive support, office management,
billing/invoicing, payroll administration, customer care, account
management, database administration, document preparation,
travel/meeting coordination and project/program support.
. Superior multitasking talents, with the ability to manage multiple
high-priority assignments and develop solutions to challenging
business problems.
. A proven reputation, with a consistent history of excellent
performance reviews and recognition for driving efficiency
improvements to office systems, workflows and processes.
. Community and Employee Events, coordinator. Assisting in the planning
and execution of major employee events for the Nortel Richardson
facility.
PROFESSIONAL EXPERIENCE:
2009-2010 (Contract) Reddy Ice, Inc. Dallas,
Texas
2011-present (Permanent Employee)
Administrative Assistant to the Chief Administrative Officer (CAO)
Receptionist
HR and Facilities Coordinator
Developing assignments during the first year.
. Responsibilities included all standard administrative duties
. Assisted in setting up the Annual Planning Meeting
. Updated monthly reports
. Assisted Executives and CEO Administrative Assistant when required
. Receptionist - answered all Reddy Ice incoming calls, distributed any
incoming mail/boxes, and greeted guests
. Assisted CAO coordinate employee functions and presentations for
executive meetings
. Completed state compliance forms in which Reddy Ice had employees on
headcount and positions
. Office build outs and interaction with leasing office pertaining to
issues in leased space in the facilities role
. Office Supplies ordering as part of receptionist duties
. Worked with IT on several projects updating company records
Human Resources Coordinator
A newly created position developed over the last year. Position held
between the above assignments until January of 2011 when it became a
permanent position.
. Provide phone support for the department
. Answer general employee questions
. Assist VP of HR and HR Business Partners in administrative
requirements
. Set up interviews and travel for candidates to our plants throughout
the US
. Filing and documentation requirements
. Set up new processes: forms and procedures
. Work with building management
. Monitored background checks for incoming employees for status,
eligibility, and ineligibility
. Audited each new employee personnel file for completion of all
required paperwork
. Interacted with all plants to obtain employee paperwork when needed
. Tracked Performance Reviews and Objectives for the entire company
. Audited I9's for accuracy
1996-2009 Nortel Networks
Richardson, Texas
Sr. Executive Administrator, President of Carrier Networks
Executive Assistant to Presidents and Vice Presidents throughout tenor
at Nortel
. Experience in a high level organization
. Manage calendar and schedule appointments
. Manage contact address book and database
. Organize events, meetings, and conferences. Both domestic and
international
. Arrange travel reservations (i.e. air, hotel, and transportation)
. Arrange detailed travel plans and itineraries (i.e., meetings,
agendas, logistics)
. Compile documents for travel related meetings (i.e. briefing
materials, presentations)
. Assist with other projects as needed
. Accustomed to paying attention to details and anticipating needs in
advance
. Ability to Multi-task
. Advanced Microsoft Office experience with Excel, PowerPoint, and Word.
. SAP program knowledge
1995-1996 UniSite, Inc.
Plano, Texas
Executive Administrator/Site Administrator
President/CEO and Vice President Operations and Engineering
. Supervision of all administrative staff
. Accounts payable
. Payroll and Insurance
. Office supplies, equipment purchases
. Vendor and client contract
. Travel coordination for principles and vice presidents
. Company relocated to Florida
1993-1995 MCI Telecommunications
Richardson, Texas
Administrative Assistant
. Positions included assisting Directors, Managers, and Senior Managers
. Department budget tracking
. Contract labor reporting and billings, headcount reports
. Expense reports, check requests, purchase requisitions
. Monthly budget report
. Tracking of contract labor, and payment of purchase orders
. Created a Financial and Administrative Policy Manual for department
use
1992 - 1993 John Hancock Financial Services
Plano, Texas
Life Management Systems
Administrative Assistant
. Major proposals, statistical information, and legal documentation
. Maintaining complete individual client files and organizing materials
to process each phase of planning
. Self-motivation and the ability to work independently
. Customer relation required very direct and confidential participation
. Daily interaction with insurance and financial institutions in regard
to policies annuities, etc.
. Supervision of temporary personnel
Company closed
1982 - 1990 A.S.A.P. Processing Richardson,
Texas
Owner and operator of executive suites and secretarial service
. Provided in-house word processing services for individuals, as well as
companies: Texas Instruments, Northern Telecom, and Rockwell
. Executive suites - leasing, collection of rents, answering service and
general maintenance
. Managed employees, sales and budgetary matters including financial
recording of accounts receivable, accounts payable, and payroll
1979 - 1982 Rockwell International Dallas,
Texas
1980-82 Secretary - Systems Integration Manager.
1979-80 Secretary - Subcontracts.
1976 - 78 Williamson Printing Company, Inc. Dallas,
Texas
Cost Accounting Clerk
EDUCATION:
1975 Associates of Applied Art Degree Concentration in Business and
Merchandising
Collin County Community College Business Classes Statistics, Writing,
Mathematics
Richland Jr. College Business Management and Real Estate
AFFILIATIONS
United Way Nortel committee member for activates and
fundraisers
Juvenile Diabetes Research Foundation Nortel co-coordinator for
activities and fundraisers
Richardson Wildflower Festival Event coordinator for Nortel
participation, volunteer
RISD School Supply Drive Event coordinator for Nortel
REFERENCES
Mrs. Catherine Nesbitt
Vice President of Human Resources
Reddy Ice
Mrs. Mallary Autrey
Administrative Assistant to CEO
Reddy Ice, Inc.
Mrs. Lynn Rabon
Executive Administrative Assistant to EVP/Chief Product Officer
GenBand, Inc.
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