Customer Service Representative

S her r ie Tsiaka ros

Moonachie NJ *****

Cell # 201-***-**** Email ***********@*******.***

PROFESSIONAL OBJECT I V E

To secure a position that w ill provide me with a challenging opportunity.

E M P LOY ME N T H ISTORY

BROOKLYN H O US I NG & FAM ILY SERV ICES BROOKLYN, NY

2001-1/2011

FAIR H O US I NG COUNSELOR

• Advise and assist tenants w ith housing complaints

• Counsel tenants concerning their r ights under the housing code

• Negotiate agreements between landlords and tenants w ith regards to apa rtment’s repai rs, leases and

r ent disputes.

• Setup Building meetings and outreach.

• General clerical duties, Date ent ry, Reception, Customer Service, Order office supplies, Scheduled

a ppointments & meeting.

L EAD ED UCAT IO N CO M M U N I T Y T RA I N I NG

• Lead P revention t raining in Schools, Day Care Center & Community Center

• Coordinated Lead Safe Work P ractice t raining for Building Owners and Maintenance Personnel

• Assist Building Owner filing out P r ima ry P revention Application

PRU DE N T IAL SECUR I T I ES NEW YORK, NY

1998-2001

DATA E N TRY CLERK

• P rocessed Broker documentation

• Responsible for prepa ring agreements for Brokers

• Handle and update P r ime Broker accounts

• Served as a Customer Service representative for company clients

• P repare agendas & set up meeting

Broadway Bake ry QUEENS, NY

1996-1999

Customer Service

• Take customers order

• Handled Cash

E DUCAT IO N

Queensboro College QUEENS, NY

1997-1998

E L MCOR YOUNG ADULT ACADE MY QUEENS, NY

1998-1999

Completed Computer Li teracy Course

Office P rocedures and Employment skills

EASTERN D ISTR ICT H I G H SCHOOL BROOKLYN, NY

1997

H igh School Diploma

S kills and Att ributes Areas of

E xpertise

Experienced in Windows Vista, M icrosoft Word/ PowerPoint, Excel Coordination

a nd Administrations

Goal oriented, self-starter who works well independently or as a team member Bilingual

T ranslation, Eng/Span.

Work well under pressure in a demanding, time sensitive environment Data

E nt ry: Type 40 WPM

Reference Available Upon Request

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