Customer Service Sales

Crystal A. Shelton

*** ****** ****, ***********, ** 29483 843-***-**** **********@*****.***

Professional Profile

Accomplished Inventory control specialists and Office Administrator for over 5 years. Highly adept at

building strong relationships with clients, vendors, management,

using consistent, and uses time effectively complete work

Work History

Marathon Automotive Summerville, SC

June 2008 December 2010

Responsible for customer service

Accurately documented and logged materials from vendors

Ordered GM parts

Ordered all office supplies and tracked all shipments for all

in and outgoing parts and supplies

Assisted service technicians in ordering parts, received parts

Responsible for ordering parts for body shop and service

Answering multi line phones and all clerical duties

Managed all Inventory

Reconciled credit card statements and making sure of

accurate reimbursement

Maintained incoming and outgoing correspondences with upper

level management

Inspected all incoming parts and special tools to verify the

quality

McElveen Pontiac Summerville, SC

September 2003 June 2008

Counter sales consultant

Posted GM invoices to inventory and receipted in parts

Applied for and returned all special parts

Managed all return claims

Responsible for all special order customer calls

Ordered all special order parts

Responsible for all shipping and receiving

Managed all inventory control

Performed all cashier duties

Prepared outgoing labels and maintained accurate documents

regarding orders and shipments

Shipped all warranty parts to General Motors

Coordinate and maintained all certifications for the department

Collected payments for various orders

Coordinated travel between drivers to ensure parts are

delivered in timely manner

Coordinated with outside vendors to ensure proper pickup of

orders

Qualifications

Skilled in the use and application of ProfitNet, Reynolds Reynolds and Automate

Certificate of Computer Technology software

Internet, Microsoft Word, Microsoft Excel and Data Entry

Hazard Material certified

Notary Republic of South Carolina

Education

A. S. Legal Assistant Trident Technical College Charleston, SC

References available upon request

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