Customer Service Administrative Assistant

Pamela Forrest

*** *. ***** ******

Stockton, California 95207

209-***-****

*********@*********.***

Objective: To obtain a position that will be both challenging and

rewarding, where my previous multilayer clerical an organization

skills will be an asset.

Skills: -Word -Typing -Lighting Fax

-Window - Scanner -Scheduling

-Excel - Billing -Postage Machine

-Data Entry -Invoicing -Dac Easy accounting

program

-Ferdi -Email -One World

accounting program

Experience: Restoration Hardware/ Tracy, California

Customer Service Representative

Answer random incoming calls, place, verify, price adjusts and

cancel orders. Make outbound calls regarding shipping, back

order dates and replacement Parts. Research an evaluate

documents to resolve escalated issued. Assist with special

projects concerning billing invoicing and code corrections.

Hull and Company/ Stockton, California

Administrative Assistant

Answer and transfer multiple phone lines, schedule and maintain

appointment calendar. Greet visitors, organized meeting, fax,

copy and assemble literature for sale department. Prepare sort

and disbursed daily mail. Setup and scan new policies in ferdi

data base waiting to binded. Oversee office supplies, Banking,

invoicing.

Hirst Consulting Service/ Stockton, California

Document Processor Supervisor

Supervise and trained new hired. Place orders, research,

verified, retrieve, process and proofread accuracy of hazard

reports for real estate sales. Maintain bi-weekly activities

reports. Monthly invoicing, banking, assist with payroll if

needed.

Education: McClymond High School

Office Skilled Center

Stockton Unified School District

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