Customer Service Technician

CASSANDRA CASINO

*** **** ********** ****** #***, Colton, CA 92324

Phone: 909-***-**** ***************@*******.***

OBJECTIVE: Seeking a Pharmacy Technician position where I can utilize my knowledge, organizational

abilities, strong people skills, and problem solving skills.

QUALIFICATIONS: Filling Prescriptions, Translating Orders, Brand/Generic Knowledge, Pharmacy Dosage

Calculations, Knowledge of Metric System, Outstanding Communication Skills, Excellent Customer Service

Skills, Proficient Data Entry Skills, Strong Understanding of Alphanumeric Filing, Highly Organized, Money

Handling Skills, Telephone Operating Knowledge, Call Center Experience, Able to Type 60+ WPM, Knowledge

of Retail Purchasing, Loading and Unloading of Packages, Able to Lift Up to 50 Pounds, Inventory Knowledge

EDUCATION:

Four-D College Colton, CA 07/2010-

02/2011

Pharmacy Technician Program

PROFESSIONAL EXPERIENCE:

Walgreens Pharmacy Redlands, CA 04/2011-06/2011

Externship Pharmacy Technician: Filled prescriptions, counted pills, put pills in vials, put labels on the vials,

measured liquids, helped customers up front and at drive-thru, took in prescription drop-offs, typed prescription

drop-offs into the computer, entered prescription information into the computer, located customer’s medications

for pick-up, entered new customer information into the computer, printed out new labels

Census Bureau Riverside, CA 07/2008-03/2009

Field Representative: Assigned to selected homes and conducted surveys to collect information for statistical

census data

Fed-Ex Bloomington, CA 05/2008-

11/2008

Package Handler: Loaded packages into trucks, made sure all boxes were stacked neatly and tightly, and

scanned boxes and placed them in assigned trucks to deliver to the destinations needed

Kohl’s Fontana, CA 02/2007-04/2008

Cashier: Helped customers locate items in the store, operated register to ring up purchases that were bought,

completed price changes when needed, and provided excellent customer service

Verizon Victorville, CA 09/2003-06/2006

InfoNxx Riverside, CA 09/2002-07/2003

Operator II/411 Operator: Assisted customers with obtaining phone numbers, addresses, weather information,

sport scores, movie show times, stock information, and other services provided by directory assistance (411)

Jack in the Box Fontana, CA 08/2001-07/2002

Taco Bell Rialto, CA 02/2000-05/2001

Cashier: Provided excellent customer service, took customer orders, handled register, collected monies,

prepared food orders, and cleaned entire store by sweeping, mopping, and cleaning tables

ACCOMPLISHMENTS: Certificates of Academic Excellence, Certificates of Perfect Attendance, Helping

Hands Awards, Maintained Excellent GPA Scores in Both High School and the Pharmacy Technician Program

at Four-D College, High School Diploma, CPR Certified

References Available Upon Request

Contact this candidate