Customer Service Manager

Azam Khan

*********@*****.*** **** W. Kettleman Ln., #4 Lodi, CA 95240

Mobile: 209-***-**** H: 209-***-****

Career Objective: Entry-level role which applies my technical knowledge and

management skills to be able to effectively contribute and grow within a

dynamic firm

Education

B.A., Business Administration

California State University, Sacramento (Graduated: Spring 2010)

Dean's List Honors, Spring 2009

A.A., Business Administration

San Joaquin Delta College (2004-2007)

Technical Skills

Strong understanding of accounting principles and procedures

Excellent math and computer skills

Sales operations and organizational ability

Microsoft Office (Word, Excel, PowerPoint)

Windows XP, Vista

Management Skills

Strong interpersonal ability to work with diverse team members, maintaining

effective communication and resolving problems creatively

Dedicated and cooperative team player focused on exceeding objectives

Strong leader and contributor in group environment

Consistently able to meet heavy demands in a fast-paced work environment

Work Experience

Security Officer, Securitas

Stockton, CA (2010-Present)

Logging in and out trucks and trailers at MCA

Security Officer, Windwalker Security (WWS)

Acampo, CA (2007-2011)

Oversaw high traffic communication center

Used high attention to detail to track loads and trailers

Shift Manager, Wienerschnitzel

Stockton, CA (2005-2007)

Managed money transactions, store environment and customers

Problem solved and supported kitchen staff where help was needed

Provided excellent customer service

Affiliations: Accounting Society, MSA club

Languages: Fluent in verbal and written English, Urdu and Hinko

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