Customer Service Manager

Jennifer Summers

Andrews, TX *****

806-***-****

******@*****.***

Employment History

Junior Senior Inc, Lubbock, TX (Subway/IHOP main office)

Contact: Patricia Sparks or Bill Butler 806-***-****

Manager of Coordination

01-09 to 06-11

Supervise the coordination department. Attend management meetings

for IHOP and Subway. Oversee paperwork for 26 Subway's and 1 IHOP.

Employee timecards and store payroll. Install all computer

equipment for Subway and assign and report maintenance.

Head Coordinator

02-06 to 01-09

Typed meeting minutes, generated IHOP and Subway sales and food

cost reports, sales templates, created forms and performed duties

listed below for 10 subway stores and 1 IHOP.

Administrative Assistant

05-05 to 02-06

Scheduling appointments, meetings, and planning trips. Produced

store reports and assisted with regional meetings.

Coordinator

10-04 to 05-05

Complete paperwork for 10 subway stores. Responsibilities include,

verifying deposits, hiring, employment verifications, invoices,

food cost and running various errands.

State Farm Insurance: Tommy Reece, Lubbock, TX

Contact: Tommy Reece 806-***-****

Office Assistant

09-02 to 10-04

Answer Phones, quote insurance, light book keeping, daily deposits,

computer skills, and customer service.

Southwest Sportsplex, Lubbock, TX

Contact: Dickie Sisson 806-***-****

Assistant Manager/ Lifeguard

11-99 to 09-02

Lifeguarding, making schedules, light bookkeeping and advertising,

scheduling parties and overseeing operations part time.

Education

Coronado High School Class of 2003

South Plains College 2003-2006

Skills and Abilities

. Microsoft Word, Excel, Access, and PowerPoint

. Fast and Eager Learner

. Multi-tasking and Phone Skills

. Dependable

References *available upon request *

.

.

.

.

.

.

.

.

.

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contact this candidate