Customer Service Manager

Tiffany Phillis

E-mail: ************@*****.***

*** **** **.

Phone: 412-***-**** (C)

Aliquippa, PA 15001 (H)

Box 50911

Greenville, SC 29614 (School)

Objective

To obtain a position with your production department to utilize my

education and experience to promote the growth and message of your

organization

Employment

Janoski's Farm and Greenhouse Clinton, PA Summer 2010

Waitress for the Country Restaurant (Part Time)

Waited on 30-45 customers an hour

Gained experience in Point of Sale system.

Handled customer requests and complaints

Gained critical thinking and problem solving experience through

busy shifts

J. C. Penney Company, Inc. Robinson, PA Summer 2009

Customer Service (Part Time)

Gained experience in retail sales for a large national company

Gained experience in recording and filling online orders

Gained JCPenney.com expert status

Gained experience in retail organization from shift manager.

Bob Jones University Campus Store Greenville, SC

Fall 2007 - Spring 2011

Customer Service (Part Time)

Gained experience in general customer service principles

Gained skill in the use of Point of Sale systems.

Gained problem solving skills through various customer questions

or problems.

Was responsible for all items place on hold.

Gained organizational skills

Gained experience in attractive product placement and

organization.

Self-employed Spring 2007-Summer

2010

Piano, Voice, and Violin Teacher (Part Time)

Gained skills in teaching children basic music principles

specific to violin, voice, or piano.

Learned adaptability and flexibility by scheduling lessons

Education

2007-2011 Bob Jones University Greenville, SC

B/A Dramatic Production

Additional classes taken

Stage Makeup (grad level)

Stagecraft

Playwriting

Teaching Speech and Drama

Activities

Residence Hall Leadership

Mission Trip: Bob Jones University's Musical Mission Team (Europe Summer

2008)

Actress and Dancer in "Why Does the Lion Dance?"

Assisted in set construction and/or make up for

"Why Does the Lion Dance?"

"The Diary of Anne Frank"

"And Then There Were None"

"The Ideal Husband"

"Beauty and the Beast"

"The Proposal"

"The Wedding"

"The Slate Roof"

"Some Fell Among Thorns"

"The Winslow Boy"

Designed Costumes for "Beauty and the Beast"

Assistant Director for "The Ideal Husband"

Wrote "The Sight We Need"

Properties Manager for "Then Came the Rain"

Internship: Directed "My Brother's Keeper" (Summer 2010)

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