Customer Service Administrative Assistant

**** ******* ** ( carrollton, tx *****

214-***-**** ( **********@*****.***

Mandy carneiro

objective

To accommodate business growth and expand business base.

SUMMARY OF QUALIFICATIONS

Experience working with the public, quoting and

binding homeowners and

auto insurance policies, multi-line

phone systems, fax machines, Print Shop

Pro Publisher, Microsoft Word, have

basic knowledge of Real Estate,

Mortgage and Title Company processes, Certified Medical

Biller.

Work experience

09/01/2010 - current EcoTek Business Systems, LLC

Carrollton, TX

Certified Medical Biller / Owner

Process medical claims, data entry, marketing, human resource

duties.

05/02/2005 - current Texas 1st Choice Insurance Agency

Carrollton, TX

Independent Agent / General Partner

Provide efficient and prompt customer service to all clients.

Independent insurance agent providing homeowners and auto

policies. Certify that lender's insurance requirements are

met.

01/02/2008 - 08/15/2008

Coppell Family YMCA Coppell, TX

Membership Associate

Data entry, answering phones, receiving

member payments, general clerical

duties.

01/01/2005 - 08/01/2007 EC Mortgage, LLC

Carrollton, TX

Administrative Assistant

Data entry, marketing campaign, faxing, answer phones,

return calls,

follow up with clients, correspond with

realtors and title companies, loan

application process with potential

clients, bookkeeping, personal assistant duties.

08/01/2003 - 12/31/2004 Walgreen's Coppell, TX

Photo Technician

Customer service, collected and developed customer's

photos, ran cash

register, maintained photo machines and equipment,

night office support,

counted cash drawers at closing and

prepared deposits, stocked and arranged

store products.

04/2002 - 06/2003 The Courtyard Bar &

Grill Hastings, NE

Server

Greeted and seated guests, served food and beverages

quickly and efficiently,

maintained a clean and organized work

area.

08/2001 - 03/2002 Outback Steakhouse

Columbia, MO

Hostess / To Go

Greeted every guest and made sure they were seated in a

timely and orderly

fashion, took reservations, arranged

seating areas, assisted bus and wait staff

cleaning tables, took to go orders over

the phone.

education

2010 Kaplan University Carrollton,

TX

Medical Billing Certification

2007 Tomball College Carrollton,

TX

Real Estate License

2005 Promissor Plano, TX

Property & Casualty Insurance License

2004 - 2005 Cedar Valley College Lancaster, TX

Veterinary Technician

2002 - 2003 University of Nebraska at Kearney

Kearney, NE

Biology Major

2001 - 2002 University of Missouri at Columbia

Columbia, MO

Biology Major

2000 - 2001 Front Range Community College Fort

Collins, CO

Biology Major

1998 - 2000 University of Nebraska at Kearney

Kearney, NE

Biology Major

1994-1998 Hastings Senior High School

Hastings, NE

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