Customer Service Sales
Resume:
Juana M. Betts
Flint, MI *****
Phone: 810-***-****
Email: ***********@*****.***
A highly talented and accomplished professional with extensive skills, while expanding
my knowledge and acquiring new skills.
Work Experience
[8/99-9/10] Citizens Bank
Flint, MI
Customer Service Supervisor
• Conduct all client transactions and preparing annual
reviews for staff.
• Train staff for Sales and service.
• Prepare for bank audits and training new employees to the
company.
• Scheduling for staff, opening of new accounts, reinforcing
bank policies and procedures. Also preventing losses to
the bank.
• Great phone etiquette and communication skills, along
with leading by example and establishing a work
environment. Knowledge of Windows XP and Word.
• Bank notary. Received successful audits since becoming a
CSS.
[8/97-8/99] Service Merchandise
Flint, MI
Customer Service Representative
Handled customer sales and services
Stocked merchandise
[5/98-4-99]
Flint, MI
McLaren Hospital
Medical Records
Filing and pulling patient records
Alphabetizing medical records
Education
[1991]
Flint, MI
Northwestern High School
General Studies and Computers. Graduated 6/91
[5/96]
Flint, MI
Bendle Carman-Ainsworth, Adult Education
Nursing Assistant Program
Certified Nursing Assistant, and clinical completed at
Genesys Convalesant Nursing Home. Also received
Certificate of Completion and State Certification.
Additional Skills
Multi-Task
Train and Develop Others
Self Motivator
References Excellent personal and professional references available upon
request.
Contact this candidate