Jelena Cumanova
***** ***** ***** **. #** B . Reston, VA 20190
Tel: (571-**-**-*** . **********@*****.***
Profile
Highly experienced travel agent with proven success in international trade
industries. Fluent in 5 languages: English, Russian, German, Hebrew and
Lithuanian. Highly motivated, quick learner and service oriented
professional with good technical and communication skills.
Work Experience
Contact Tours, Rishon Le Zion, Israel
03/2006 - 02/2011
Travel Agent
. Provided private and business customers with information about
destination, preferred type of transportation, financial
considerations and required
. Planed, arranged, and promoted tour packages and travel incentives
offered by various travel carriers
. Utilized Amadeus, proprietary reservation system, Internet, and vendor
websites to research pricing, availability, features, hotel, profiles,
resorts, cruise lines, tour itineraries, geographical facts,
sightseeing tours, health issues, weather forecasts, currencies, entry-
requirements, travel advisories, and special events
Transair Travel, Tel-Aviv, Israel
06/2004 - 03/2006
Travel Agent
. Assisted clients with travel arrangements
. Booked tickets, arranged vacations and business trips on Gabriel
program
. Provided customers with information about required documentation
. Managed all aspects of travel reservations process
New Textil, Vilnius, Lithuania
07/2000 - 02/2002
Import Export Manager
. Negotiated international contracts with textile industry suppliers
. Managed clerical staff in expediting import-export correspondence
. Directed shipping details, such as export licenses, customs
declarations, and packing, shipping, and routing of products
. Processed requests and invoices from customers
. Ensured delivery of products in a timely manner
Serna, Vilnius, Lithuania
09/1997 - 07/2000
Advertising and Promotions Manager
. Planed and prepared advertising and promotional materials to increase
products sales, working with customers and company officials
. Prepared and negotiated advertising and sales contracts
. Provided presentation and product demonstration support during the
introduction of new products and services to field staff and customers
Education
Vilnius University, Vilnius, Lithuania
09/1996 - 06/2000
BA Geography
Skills
Microsoft Office, Amadeus Vista, Easy Doc, Gilboa, Online, Amadeus Alp,
Social media
Languages
Russian, English, Hebrew, German, Lithuanian