Customer Service Representative
Resume:
Melissa Courtney
Woodland Hills, CA 91367
***********@*******.***
Objective:
A challenging position as a Customer Service Representative at a growth-
oriented company, which will allow me to both utilize my skills and acquire
new abilities.
Skills:
. Typing: 60 wpm
. Excellent interpersonal skills, phone manner and office etiquette
. Software: All windows operating systems, Microsoft Word and Excel
Experience:
September 2010-December 2010
Customer Service Representative
Progressive Tax Group, Calabasas CA
-Managed and supervised contact and communication with clients regarding
customer service issues
-Handled and typed all official company correspondence and documents
regarding service issues
-Answered multi-line phone system
-Responsible for creating invoices, data entry, filing and faxing clients
November 2007-August 2010
Administrative Assistant/Receptionist
Meyers & Associates Real Estates
-Greeted clients, answered multi-line phone system, maintained conference
room and responded to advertising inquirie
-Responsible for data entry, customer service issues, filing and faxing
-Typed and processed company correspondence, documents and proposals
August 2006-October 2007
Receptionist
Hull & Company
-Answered phones, processed incoming and outgoing mail, filing and faxes
-Handled company correspondence, A/R and data entry
-Responsible for running company errands
January 2006-July 2006
Receptionist
Premier Business Centers
-Answered muli-line phones system, maintained conference room, processed
-Maintained vendor relations and ordered company supplies
-Handled files and faxing
Education:
2001-2005
El Camino Real High School
Basic Academics
2007-2009
Pierce Community College
Business Administration
References:
Available upon Request
Contact this candidate