Customer Service Sales Representative
Resume:
MA. SHIELA R. MANZANO
** ******* **. *** *********,CA, 94112
************@*****.***
OBJECTIVE:
To gain any profitable and rewarding position where I can apply my practical and clinical
knowledge, attained from school and where I can grow professionally and competently along
with the company I am in.
EDUCATION:
Bachelor of Science in Nursing
June2004 - April2008
Delos Santos-STI College
Quezon city,PHILIPPINES
Secondary
La Immaculada Concepcion School
Pasig city,PHILIPPINES
Primary
Faith Christian School
Cainta,PHILIPPINES
SKILLS:
- Hard working and willing to learn
- Flexible to different personalities
- Following rules and regulations
- Performs best even under pressure
- Good communication skills
- Computer literate
- Language - Tagalog and English
- CPR certified
- CERTIFIED NURSING ASSISTANT
CLINICAL EXPERIENCE:
Student Nurse,DLS-STI Medical Center,PHILIPPINES
MEDICAL/SURGICAL
- Assisted Doctors on Major and Minor operations at the Operating room such as Open
Cholecystectomy, Ceasarian Section, TABHSO, Salpingo-oophorectomy, Dilatation and
Curettage, Blepharoplasty, Excision of breast mass, Excision of cyst with tissue exploration
and suturing
- Assisted Doctors on OR instrument
- Taking vital signs for the Post-operative patients
ICU NURSING
- Cared for critically ill patients in ICU setting, taking their vital signs, gave TPN to a
patient, suctioning, checking the oxygen status, administered medications.
Student Nurse,East Avenue Medical Center,Meycuayan Medical Center,Hope
General Hospital,PHILIPPINES
STAFF NURSING/ER NURSING
- Taking vital signs on the ward section, administered medications and injections, performed
dressing changes, used documentation skills(charting), Health teaching, Monitoring input and
output(urine output)
- Carried out chest compression and ambu bagging during a code.
- Communicating with the clients and families.
Student Nurse,Sta. Rita de Baclaran Hospital,PHILIPPINES
DELIVERY ROOM/POSTPARTUM/NEWBORN NURSING
- Assisted Doctors on Delivery room, Normal Spontaneous Delivery
- Have done actual deliveries (cutting cord of the baby, milking the cord of the baby,
assisting the doctor while suturing), cord care(suctioning the baby, finger and feet printing)
- Taking vital signs for the Post-op mothers, checking the perineal pad, checking the status
of the mother.
Student Nurse,TLC Rehabilitation Center,PHILIPPINES
SICK CLIENT WITH MALADAPTIVE BEHAVIOR
- Conducted extensive research for mental illnesses and their treatment, including depression,
bipolar disorder, mania, schizophrenia, anxiety disorder, and borderline personality.
- Conducted therapeutic conversations with patients followed by mental health assessments.
- Worked collaboratively with mental health nurses and therapists to lead therapy group on topics
such as feeling, self-steem and anger.
Student Nurse,San Juan Health Center
HEALTH CENTER/COMMUNITY
- Conducted prenatal check-up, immunizations/vaccinations, used documentation skills
(assessments), health teaching.
- Worked collaboratively with community health nurses and health center doctors.
WORK EXPERIENCE:
Care Manager
January2010 - up to present
Aegis Living of South San Francisco
-assisting elderly when it comes to their needs
Caregiver
November2009 - up to present
Home Care
-taking care of and old and nice lady
-giving her medications
-company
Caregiver
December2008 - May2009
In Home Support Services
- assisting the elderly with her daily needs.
- preparing her some foods.
- giving her medications
Customer Service Representative
July2008 – September2008
PNI-KMPG PHILIPPINES
-assisting customers when it comes to their needs.
-accepting calls, encoding some information about the client in the computer.
Sales Representative
April2008 – June2008
PLAINS AND PRINTS INC. PHILIPPINES
REFERENCES:
available upon request
Contact this candidate