Customer Service Sales

Location:

Posted:

June 22, 2011

Angela Winzey

*********@*****.***

OBJECTIVE

Develop and improve my knowledge base of customer service and

business practices at a growing and well-established company.

Education

Cal State Dominguez Hills, Carson, CA Completed Spring, 2011

Bachelor of Arts, Psychology

EMPLOYMENT HISTORY

Mail Clerk 9/2008- Current

Kurtzman Carson Consultants

Processing bankruptcy claims and assorted legal documents

Creating and maintaining Excel service lists

Sorting, filing, mail tracking

Redistributing important mailings to consultants

Customer Service Coordinator 7/2007-2/2009

Jenny Craig, Marina Del Rey, CA

Directed phone traffic to consultants

Maintained timely work environment with scheduling tool, Filled

food orders

Assisted in billing and invoicing of clients

Sales/Stock Associate 11/2006-06/2007

Bath and Body Works, San Francisco, CA

Helped to organize new floor layouts

Kept the sales floor stocked and organized

Assisted customers in locating their products of interest

Maintained the organization of the stockroom

Assisted with holiday season inventory

Quantitative Skills

Ability to operate a multi-line phone

Ability to type 40-45 wpm

Experience with 10 key typing

Experience with Microsoft Word, Microsoft Excel,

and Microsoft Office

Front office experience

Customer relations experience