Customer Service Manager
Resume:
KEVIN B. RANKIN
Suffolk, VA *3435
Phone: 757-***-****
Email: **********@*****.***
SUMMARY OF QUALIFICATIONS
Responsible for computerized shipping, receiving, and logistics.
Supervised warehouse staff in the Navy.
Shipped and received products for customers and for repair.
EDUCATION
Central Piedmont Community College
General Equivalency Degree (GED), 1989
Centura College, Massage Therapist, Sept. 2009- Dec. 2010
EMPLOYMENT HISTORY
QVC, Suffolk Va.
Receiving/Stocking, 09/2009-12/2009
Received and stored incoming Products.
Pulled products from stock and prepared for shipment.
San Diego Yacht Club, San Diego, CA
Security Guard, Senior, 06/2007 – 05/2009
Patrolled 9 docks and provided security to over 1800 members.
Logged all incoming and outgoing boats and keys from security booth.
Northrop Grumman, San Diego, CA
Shipping, Manager, 05/2001 – 05/2009
Shipped and received products for customers, Logistic Operations and for repair.
Recorded daily maintenance log, including parts and inventory.
Built kits for computer boards, cables, wall chargers, Bluetooth and radio.
Conducted monthly training for lab technicians on shipping software.
Maintained shortage list for over 300 parts to ensure timely re-order.
Crystal Pier Hotel, San Diego, CA
Security Guard, 08/1996 – 06/2007
Patrolled pier and checked all cottages to ensure security of person and property.
Escorted all non-guests off pier at sunset and secured site overnight.
United States Navy, San Diego, CA
Weapons Supply Manager, 12/1989 – 05/1996
Supervised 7 sailors stationed in Armory/Weapons Storeroom.
Oversaw maintenance of guns, bombs, torpedoes, rockets, magazines and missiles.
Stowed, issued, assembled and loaded munitions in warehouse setting.
Tested weapons and launchers and corrected discrepancies for quality control.
Captain’s Security Alert Team.
HONORS
San Diego Yacht Club, Employee of the Quarter
Northrop Grumman, Letters of Recognition for Hard Work
Crystal Pier Hotel, Monthly bonus
United States Navy, National Defense Service Medal, Southwest Asia Service Medal
(Bronze Star), Navy “E” Ribbon First Good Conduct Award, Sailor of the Quarter Award
KEVIN B. RANKIN
3005 Newbury Court
Suffolk, VA 23435
Tel: 757-***-****
Email: **********@*****.***
REFERENCES
Mr. Mark Tracy
Supervisor, Customer Service
Northrop Grumman
1501 Avenue of Science
San Diego, CA 92128
Tel: 858-***-****
Business reference known since 1999.
Mr. Gerry Herrera
Customer Service Technician
Northrop Grumman
15051 Avenue of Science
San Diego, CA 92128
Tel: 619-***-****
Business reference known since 2006.
Mr. Ariel Dela Pena
Director of Security
San Diego Yacht Club
1011 Anchorage Lane
San Diego, CA 92106
Tel: 619-***-****
Tel: 619-***-****
Business reference known since 2007.
Mr. Frank Blanchard
Security Guard
San Diego Yacht Club
1011 Anchorage Lane
San Diego, CA 92106
Tel: 619-***-****
Business reference since 2008.
Mr. Robert Murray
Security Guard
San Diego Yacht Club
1011 Anchorage Lane
San Diego, CA 92106
Tel: 619-***-****
Business reference since 2007.
Contact this candidate