Customer Service Technician
Resume:
Cynthia Covarrubias
Carson, CA 90745
SUMMARY
Highly motivated individual with experience ensuring high
standards of culturally competent assistance for a wide variety
of people with diverse needs
QUALIFICATIONS
Excellent interpersonal, communication and customer service skills.
Superb time management skill.
Attend phone calls, conclude the nature of calls and assist callers
to the proper department.
Strong oral communications skills including ability to listen to and
interact with a diverse group of people.
Profound ability to respond to varied requests and perform several
duties at the same time.
Has a pleasant, friendly style.
Is able to communicate clearly, both written and in speech.
WORK EXPERIENCE
Nov. 2008 - Nov. 2010
Emergency Medical Technician
Gerber Ambulance Service
Torrance, CA
Appraise and initiate the administration of emergency care for
victims of trauma or acute illness before and during
transportation of the victims to a health care facility via
ambulance.
Oct. 2007 - Jul. 2008
Volleyball Coach
Southbay Volleyball Club
Carson, CA
Instruct players and improve upon their technical skills. Act as
a mentor to the players. Make strategic decisions during the
games.
Oct. 2006 - Jun. 2007
Danielle Whitney's Tutoring
Mathematics Tutor
San Pedro, CA
Assist students with Math (Elementary math- Trigonometry) homework
and various projects. Teach students different strategies for
solving equations. Preparing students for specific tests and
finals not only in Math but different subjects as well (English,
History, Science). Handling money transactions and providing
change upon certain payments.
Oct. 2004 - Jun. 2007
Volleyball Coach
Palos Verdes Volleyball Club
Torrance, CA
Instruct players and improve upon their technical skills. Act as
a mentor to the players. Make strategic decisions during the
games.
Oct. 2004 - Jun. 2006
Teacher's Aid
Peninsula Heritage School
Palos Verdes Estates, CA
Assist primary teacher grading papers, making tests, and
instructing the students in small groups. Answering phones in the
office and help filing papers. Running the after school daycare
program and billing appropriately.
EDUCATION
2011 California State University Long Beach Long Beach,
CA
Health Care Administration
2011 Los Angeles Harbor College Harbor City,
Nursing Pre-requisites CA
2007 - 2008 El Camino College
Emergency Medical Technician Certification Torrance, CA
2004 - 2007 California State University Long Beach Long Beach,
CA
Kinesiology Major (B.A. not completed)
2004 Mary Star of the Sea High School San Pedro,
CA
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