Customer Service Manager

JAMIE MAYHUGH

**** ***** ***** ****

Tampa, Florida 33611

Cell: 813-***-****

E-mail: *********@*****.***

SKILLS 5+ years of accounting experience

SUMMARY Excellent verbal and written communication skills

Experienced client relationship manager

Big picture focused, but detail oriented

Ability to prioritize and remain focused on the essence of an issue

Excellent with customer support services

Skilled at quickly learning new concepts while working well under

pressure

Experienced at making quality decisions with minimal supervision

EXPERIENCE

12/10 - 4/11 Accounts Payable Clerk, Veredus Corporation, Tampa, Florida

Collected all incoming invoices and verified content within Payroll

database

Followed up with subcontractors on missing invoices

Verified all incoming bills

Coded and entered bills into appropriate general ledgers

Paid bills via Automated Clearing House or checks

Reconciled corporate and personal credit card accounts

Maintained account manager budgets

Maintained relationships with third parties and independent

contractors

Filed invoices, checks and all other accounts payable paperwork

Assisted executive management with special projects

6/08 - 12/10 Accounts Receivable Coordinator, ProVest, LLC, Tampa, Florida

Applied cash daily to multiple client accounts for five different

companies

Balanced and reconciled four companies to ensure end of month closing

Filed and collected information for clients

Ran reports for senior management and Collection Department

6/05 - 6/08 Data Entry/Auditor, Time Customer Service, Tampa, Florida

Entered custom orders

Adjusted errors and changes for customers

Assisted in new hire training

Backup for Customer Service Call Center

8/03 - 3/05 Clerical Administrative Assistant, East Bay Sanitation, Tampa,

Florida

Managed and collected daily work orders for all drivers

Acted as dispatcher to convey driver orders and assignments

Assisted with all customer service related activities

COMPUTER Skilled user of various applications and programs including:

SKILLS Microsoft QuickBooks, Navision, MyTiro, Microsoft Excel, Microsoft

Word, Microsoft Access and e-mail

Education Hillsborough County Community College, 2007-2008

Florida Metropolitan University, 1997-1998

High School, Livingston Central High School, 1997

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