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Customer Service Sales

Location:
Lithonia, GA, 30058
Posted:
June 22, 2011

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Resume:

Kiara Patterson

[pic]

**** ********** ******

Lithonia, GA 30058

678-***-****

***************@*****.***

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Objective

To secure a clerical position that allows me to demonstrate skills,

education and work experience, while benefiting corporate employees,

visitors and business associates.

Skills

. Excellent telephone presence and effective interpersonal skills.

. Experienced in staff training.

. Computer experience includes MS Word, Power Point, Excel, Data

entry, and Internet.

. Ability to grasp thorough understanding of product features to

better serve customers.

. Types documents at a rate of 55 WPM with 95% accuracy.

Experience

Wal-Mart Inc., Atlanta,GA

Cashier, 2008 - 2010

. Assist Customers with purchasing decisions, demonstrating,

activating merchandise, and offering information on service and values.

. Operates equipment, such as cash registers, to process Customer

purchases using appropriate procedures for different payment types

anditems sold.

. Interact with customers and provide premier customer service.

. Provide training and development to associates.

Bakers Shoe Store, Atlanta, GA

Sales Associate, 2007 - 2008

. Ensure that each customer receives outstanding service by providing

a friendly environment, which includes greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of

customer service.

. Maintain an awareness of all promotions and advertisements.

. Communicate customer requests to management.

. Assist in ringing up sales at registers and/or bagging merchandise.

. Assist in processing and replenishing merchandise and monitoring

floor stock.

Education

A.A., Nursing, 2013

Georgia Perimeter College, Clarkston, GA



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