Human Resources Sales
Resume:
Maria Eades
Fort Worth, Texas 76108
************@*****.***
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SUMMARY Ten years of progressive responsibilities in Human Resources
with an established record of achieving results.
Significant in-depth experience in employee relations,
problem solving, decision making and critical thinking.
Diversified experience in planning, creating and executing
policies and creating an environment of fairness in regards
to policies and procedures. Advanced skills in
communication, computer software programs and problem
solving. Special ability to coordinate complex business
details and partner with employees at all levels to provide
service, consultation and support to leadership and
employees
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EDUCATION: LOUISIANA STATE UNIVERSITY in SHREVEPORT
Masters of Business Administration
LOUISIANA STATE UNIVERSITY in SHREVEPORT
Bachelor of Science in Human Resources Management
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EXPERIENCE
7/05 - Present Self Employed, Shreveport, Louisiana
Mary Kay Sales Director. Led over 300 Independent
Contractors to over $300,000 in sales for 6 consecutive
years.
. Develop sales training on building new
business, perfecting cold calls, obtaining
referrals and maintaining repeat business.
. Create customer service plans and customer
retention strategies.
. Earned the use of 5 Company Cars through
meeting and maintaining sales quotas - 3 being
the coveted Pink Cadillac.
. Selected as a Speaker for a Sales Strategy
Company Video.
4/03 - 7/05 Caddo Parish Commission, Shreveport, Louisiana.
Human Resources Director. Progressive change agent for a Human
Resources Department that supported 500 employees in a
multi-site Parish Government environment. Supported 12
Parish Commissioners and outside agencies to include
District Attorney's Office, Caddo Parish Juvenile Court,
Registrar of Voters, and District Court.
. Developed a comprehensive strategic recruiting
and retention plan to meet the human capital
needs. Reduced the recruitment time from an
average of 32 days to 7 days.
. Eliminated unnecessary paperwork, forms and
processes within the Human Resources Department
to improve efficiency.
. Implemented Training Programs to build internal
growth and monitored bench strength within the
organization.
. Created an aggressive approach to Worker's
Compensation and General Liability Claims.
. Delivered Human Resources Presentations for the
various departments and Commissioners on Human
Resources statistics, benefits and practices.
7/97 - 3/03 Printpack, Shreveport, Louisiana.
Human Resources Manager. Responsible for leading a Human
Resources department that supported 200 associates in a non-
union printing manufacturing environment.
. Effectively led the facility through nine departmental
reorganizations to streamline organization.
. Formed strategic partnerships with managers to better
meet the current needs of the plant and plan for future
needs.
. Maintained good public relations enabling the department
to continuously upgrade key positions as vacancies
occurred.
. Prepared the Affirmative Action Program, OSHA Logs and
all necessary compliance documentation.
. Implemented and maintained committees of associates
which have increased recognition, awareness, and family
involvement.
. Established the first Random Drug Test program.
. Reduced the cost of pre-employment physicals by 40%
through research and cost reduction methods.
. Developed an Educational Task Team to align training
programs with the strategic needs of the facility.
. Created a Policy Compliance Program to ensure equity in
the treatment of employees on such issues as
disciplinary corrective actions, promotions, leave of
absences and training logs.
. Implemented innovative staffing initiatives to keep
turnover low and positions filled.
1/95 - 7/97 Dutch Quality House, Bossier City, Louisiana.
Human Resources Manager. Responsible for leading a
department of eight personnel (including safety and
security) which supported 300 employees in a non-union
manufacturing environment.
. Expertly managed a union election campaign and actively
maintained a non-union workforce status.
. Revised and implemented an employee policy and procedure
manual.
. Coordinated 12 separate committees of both managerial
and hourly employees to enhance workplace communication
. Directly oversaw plant safety operations - to include
worker's compensation, safety audits, and required
annual training.
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