M a rshalee Davis
Moreno Valley CA 92557
OBJECT IVE
To obtain a secure full t ime position, with opportunity for advancement.
Q UAL I F ICAT IO NS
6 months experience in general office work
3 years of experience in customer service tactics and policies
Strong skills with an ability to work well under pressure
Reliable, adaptable, team player
Organized and resourceful in completing projects
Strong ability to multitask in an office and customer service
environment
Good filing and typing skills
Professional telephone etiquette
Skilled at using internet
PROFESSIONAL EXPER I E NCE
2010 General Office Clerk: Act 1 (LA POSTAL EXPRESS) Los Angeles, CA
Filed, data entry, scheduled appointments using telephone and computer,
scanned, photo copied, faxed, transfer calls, take messages, translate phone calls, send out post
cards, and organize technical paperwork
2008-2009 Customer Services: SPR IN T PCS Los Angeles, CA
Complete sales transactions in the form of cash, check, and credit card purchases, balanced cash
drawer, maintaining a high level of accuracy, promoted positive proactive customer service
regarding sales, company services and policies.
2006-2007 Customer Service: B ELLE USA, CA
Complete sales transactions in the form of cash, check, and credit card purchases; promote
positive customer service regarding sales, company services and policies. Processed merchandise
and stocked it on the floor. I also was a part of the markdown team, and trained new cashiers,
markdown associates, and receiving associates.
E D UCAT IO N
David Starr Jordan High School Los Angeles, California
Diploma received in 2004
References Available Upon Request