Customer Service Assistant
Resume:
M ichelle L. Ho rn
Oak Lawn, I L 60453
Objective
To obtain an office position that provides opportunities while utilizing my past
experiences and skills.
Experience
Office Assistant COUNTRY Financial Chicago, I L
November 2008 – present
Assist Agent with prospective/current clientel
Keep information current by using the available computer program
Send out mailings, and follow-up with telephone calls for perspective clients
A ttend meetings and events to promote a positive work enviroment
O ffice Assistant A llstate Insurance Chicago, I L
November 2002 – present
Contact perspective clients and offer to provide quotes for various types of
i nsurance.
G reet and assist customers and answer high volumes of telephone calls.
Complete computer work regarding daily reporting and updating files.
Customer Service Representative T R A Survey Company Chicago, I L
March 1998 – April 2009 (Company relocated)
Contact individuals via telephone for survey purposes.
L ight typing and general office duties are required for this position.
Volunteer Services Woman Care Service Berwyn, I L
October 2004 – November 2008
I volunteered my time at a Woman’s Care Service location, where I worked at the
f ront desk and greeted clients and performed office duties. I was able to provide my
services here, until
I accepted a second part-time position.
M ichelle L. Ho rn
10300 S. Pulaski Rd #309A
Oak Lawn, I L 60453
P r ior Work Experience
--Formerly employed with the State of I l linois, Department of Revenue. I handled
various office duties, ie: extensive typing of confidential documents, covered
t he front desk for the reception area, when needed. I occasionally stayed over-time
to compensate for work related projects to be completed for dead-line dates to be
met.
--Formerly employed with the Jewel Food Stores as a Service Clerk for a period of 4
years when my daughters were quite young and I was a stay-at-home Mother at that
t ime. I primarily worked part-time in the evenings in order to obtain health
i nsurance benefits for my family during that t ime period.
--I have also had past office experience in various lines of businesses, a loan
p rocessor in a financial institution, an assistant to management in a casing
company, and I started out my professional work t raining with an insurance
company located in downtown Chicago, I l linois.
I am a dedicated individual, and believe that when you enjoy what you do and the
people you work and associate with become determining factors on being a
p rofessional and succeeding in what you do with your life.
Contact this candidate