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Customer Service Assistant

Location:
Waukegan, IL, 60085
Posted:
June 23, 2011

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Resume:

Cynthia Velazquez

**** **** ******** ******

Waukegan, Illinois 60085

224-***-****

E-Mail: *******@*******.***

Professional Objective:

Looking for a career position as a legal assistant/paralegal in the law

field to help lawyers prepare legal documents, maintain records and conduct

research.

Employment:

Emalfarb, Swan & Bain, Highland Park, Illinois - 847/432-6900

Legal Assistant-Paralegal, Construction Law

4/2008 - Present

Duties: Maintain the filing system, prepare pleadings binder, prepare and

forward citations and subpoenas, obtain lien information to prepare

mechanic liens, draft petitions, motions and discovery, prepare responses

to opposing counsel and generated status reports, manage cases by preparing

case summaries, mediation statements, exhibits, and related correspondence,

initiate and maintain contact with clients and opposing counsel, prepare

initial compliance letters to send to clients regarding unpaid construction

projects, answer telephones, fax documents, copy documents, send Federal

Express, prepare liens, prepare Quit Claim Deeds, daily dictaphone use,

send marketing packets out to potential clients, docket dates into

attorneys calendars, scanning and bate stamp of documents, order documents

from Recorders Office, file documents on-line; enter attorney time into

TABS, order supplies and take inventory stock of necessary supplies, accept

deliveries and alert parties of arrival of packages.

Pasulka and White, LLC, Chicago, Illinois-312/236-9150

Legal Assistant, Matrimonial Law

9/2006 - 6/2007

Duties: Prepare intake sheets for new potential clients,

pleadings/discovery to be served, fax documents, daily dictaphone use,

open/close files, send Federal Express, schedule depositions, meet with

clients, return client calls, file documents at local court, copy

documents, input daily time into Time Matters, relieve reception from front

desk.

Feiwell and Meenan, P.C., Chicago, Illinois - 312/782-4844

Legal Assistant, Matrimonial Law

3/2005 - 6/2006

Duties: Check voicemail of attorneys, return client calls, retrieve mail

from postal office, prepare pleadings for court, prepare discovery, fax

documents, daily dictaphone use, open files, send Federal Express, schedule

depositions, meet with clients, checked attorney email daily, court

appearances for absent attorney, file documents at local court, copy, fax,

prepare premarital agreements.

Birndorf & Birndorf, P.C., Chicago, Illinois - 312/201-9300

Legal Secretary/Office Manager, Corporate Law/Class Action

10/2001 - 3/2005

Duties: Prepare documents for filing in all courts, answer discovery,

prepare corporate records, prepare minute books and appropriate forms,

knowledge of class action and arbitration cases, answer multi-line

switchboard, send Airborne Express and Federal Express, distribute mail,

schedule depositions, open/close files, order supplies, dictaphone

knowledge, fax documents, make daily bank deposits at various banks,

prepare / send certified mail.

Madsen, Farkas & Powen, LLC, Chicago, Illinois -312/379-3444

Legal Secretary, Aviation Law

1/2001 - 10/2001

Duties: Prepare documents for filing in all courts, answer multi-line

switchboard, enter time slips, order office supplies, schedule depositions,

send Federal Express; knowledge of Microsoft Outlook, meet with clients,

file files away, distribute incoming/outgoing mail, dictaphone knowledge,

fax documents, open/close new files, mail certified mail.

Edward L. Schuller & Associates, Chicago, Illinois -312/645-5475

Paralegal/Law Clerk, Family Law, P.I. Motor Vehicle, Real Estate

4/1999 - 11/2000

Duties: Prepare documents for filing, file documents in various courts,

input of accounts payable & receivable, answer multi-line switchboard, make

daily bank deposits, enter time slips, order office supplies, schedule

depositions, court appearances for absent attorneys, copy, fax, send

Federal Express, send certified mail, meet with clients, record documents

at Recorder's Office, file away files numerically/alphabetically, research

cases on LEXISNEXIS, distribute outgoing/incoming mail, investigate

background checks for private detectives, handle cases with special process

servers.

Education:

Wright College, Chicago, Illinois

Associates, Liberal Arts

9/1992 - 9/1994

Sterling J. Morton High School, Cicero Illinois

Diploma, General Studies 9/1988 -

6/1992

Knowledge, Skills & Abilities:

Work well under high pressure situations, customer service, knowledgeable

in many office procedures, filing, typing (70-75 wpm), understanding of

legal terminology, clerical, data entry, billing, dictaphone, switchboard,

proven leadership skills, problem solving skills, excellent communication

skills, team player, honest, hard worker, loyal, detail oriented, good

organizational skills, managerial skills, internet and e-mail knowledge, e-

filing.

Programs: Word Perfect; Microsoft Excel; Microsoft Word; Windows 2000;

Windows XP; Microsoft Outlook; Time Matters; WorldDox; TABS

REFERENCES AVAILABLE UPON REQUEST



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