Manager Customer Service

PATRICIA SCHMIDLIN

*** **** ******* **.

Daytona Beach, FL. 32119

386-***-****

************@*****.***

Objective: To obtain a rewarding career

Education:

Everest College Merrillville, IN October 2010

Medical Assistant Diploma

Work Experience:

Aug. 2010 – Oct. 2010 East Chicago Community Health Center East Chicago, IN

Medical Assistant Extern - 160 hrs. Completed

Assisted Physicians with established and new patients, performed EKG’s, capillary punctures,

venipunctures, prepared and administered injections, screened patients using established protocols,

prepared patients for procedures and treatments.

2007- 2008 McColly Real Estate Crown Point, IN

Secretary / Real Estate Agent

Listing and selling homes.

2004-2010 Corick Construction Griffith, IN

Office Manager

Maintained and analyzed accounts receivable, financial statements & payroll ledgers, collections,

motivated & supervised employees, developed and implemented safety programs.

2000-2005 Travel Center of America Lake Station, IN

Manager

Developed plans to increase sales and decrease loss, inventory control and management,

managed and maintained expenses and payroll, meet or exceed sales goal, motivated and supervised

employees, designed and implemented safety programs, coached and motivated a winning customer

focused sales team, ordered products and merchandise, received and paid invoices, cash/safe handling,

new employee hiring, reviews and terminations.

1995-2000 BP/Amoco Oak Forest, IL

Manager

Managed and maintained expenses and payroll, designed and implemented safety programs, held monthly

safety meetings for district, trained new managers and hourly employee, district store audits, cash/safe

handling, devised and implemented customer service training, new employee hiring, reviews and

terminations.

Certifications: CPR

References Available Upon Request

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