Gwen R. Perry
415-***-**** *******@*****.***
Skills
Programs
Microsoft Office 2003, 2007, 2010 Word, Excel, PowerPoint, Outlook
Macintosh, PC
Quickbooks . Online & Standard Font
Management
Adobe CS3, CS4 . InDesign, Photoshop, Illustrator, Fireworks
WordPress
Quark Xpress Salesforce
Corel Draw, Corel Paint
Executive & Administrative Support
Over five years of executive support experience to C level executives,
assisting up to six people regularly. Domestic and foreign travel
arrangements. Expense reports and day to day accounting support. Gate
management, correspondence, heavy calendar management and project support.
Graphics & Marketing
Created and edited extensive marketing projects in print materials, on the
web and via mail. Presentation graphics, mailers, brochures, trade show
material, social media support and general collateral.
Sales & Customer Service
Several years of clientele relationship management. Diplomatic,
professional front face that is flexible and works well alone and as part
of a team.
Relevant Experience
Wells Fargo, San Francisco
Executive Assistant, Contract
October 2010 to June 2011
Executive Assistant
. Executive Assistant providing support to the department manager and to
two senior department employees
. Provided administrative support to other departments as necessary and
assisted with special projects
. Assisted with front office coverage, shipping and receiving, vendor
coordination and assisted reception desk when necessary
. Provided meeting support for two separate departments: coordinated
meetings through multiple time zones through Outlook, managed
reminders, contact lists and distribution throughout the year,
coordinated and monitored security clearance, recorded meeting
minutes, coordinated speakers, managed and facilitated conference
calls
. Managed and coordinated mass mailing of all holiday gifts to vendors,
associates and partners
. Scheduled weekly department meetings through multiple time zones
utilizing Outlook
Accounting Support
. Responsible for managing three conference rooms: audio visual
equipment support, conference call and video conference call
coordination, facilities support, catering assistance and gave tours
of the facilities
. Heavy calendaring for department meetings utilizing Outlook
Facilities Support
. Responsible for making, keeping track of and deleting employee access
badges, coordination of office relocations, repairs, signage and
identification Wells Fargo corporate offices
. Organized storage room
. Managed and ordered departmental supplies and supplies for special
projects
Sommers Law Group, San Francisco
Executive Assistant Marketing Assistant Office Manager
July 2006 to February 2008
Executive Assistant
. Executive Assistant providing support to the Principal and assisting
in projects with partners as necessary
. Worked independently to provide administrative support on special and
ongoing projects
. Handled confidential matters while resolving time-sensitive issues
with a high degree of precision and attention to detail
. Drafted written responses and handled correspondence involving
privileged client information
. Prioritized large volumes of information and communication and
performed research for cases, when applicable
. Used considerable judgment and discretion in scheduling appointments
and telephone calls to opposing counsel
. Reconciled expense reports through Excel
. Kept track of all receipts, credit cards, accounts and monitored to
provide support to the accounting department
. Trusted to handle confidential matters in important cases and
involving supporting information to clients
. Maintained and managed executive appointments, meetings and corporate
calendar
. Coordinated domestic and international travel arrangements including
flights, car rental, hotels, meetings, recreation and trade shows,
often with multiple parties
. Planned and coordinated complex on-site and off-site meetings and
events
Office Manager
. Responsible for ordering and maintaining consistent supply of office
materials
. Scheduled routine maintenance for all office equipment
. Created and maintained office wide filing system
Marketing Assistant
. Created new marketing materials; brochures, project spec sheets,
proposals, print and web advertisements, publications, convention
materials and graphics
. Created and edited PowerPoint presentations, PowerPoint and KeyNote
templates and researched content
. Placed advertisements on the internet
Steinberg Architects, San Francisco
Executive Assistant Office Manager
April 2005 to July 2006
Executive Assistant
. Executive Assistant providing support to the Principal and team
. Provided administrative and research support to office members
. Drafted written responses and handled correspondence not requiring
personal attention of the Principal
. Updated office-wide contact database, researched and verified contact
information
. Responsible for maintaining Principal's appointments, meetings,
conference calls and tradeshows using Outlook
. Maintained and developed several office-wide calendars
. Coordinated domestic and international travel arrangements for
Principal and senior staff members
. Edited client presentations, RFIs and RFPs and performed proofreading
. Created budget reports and supported the accounting department with
project expense categorization
. Coordinated communication with the other two branches of the company
. Planned and orchestrated on-site events
. Main point of phone contact, reception and executive gatekeeper
. Provided administrative support to six staff members and two other
company offices, when necessary
Office Manager
. Updated and organized design publication library
. Arranged routine equipment maintenance for office machines
. Responsible for all mailers, shipping and receiving and vendor
management
. Responsible for ordering and maintaining consistent supplies for
office
Hotel Metropolis, San Francisco
Front Office Assistant Customer Relations Associate
April 2003 to July 2006
Front Office Assistant
. Provided front office and administrative support to management team
. Operated 22 line PBX phone system
. Maintained customer relations
. Procured reservations to events, restaurants and tourist activities
for clientele
. Coordinated and assisted group check in check out
. End of shift accounting and sales percentages calculated
. Maintained up-to-date expense reporting
. Responsible for training other employees
Customer Relations Associate
. Primary interface with all clientele
. Clientele development and sales incentives management
Other Experience
gwencreative, San Francisco
www.gwencreative.com
Marketing Consultant Graphic Designer
February 2008 to Present
. Pro-active, energetic and solution oriented creative designer and
marketing consultant using sustainable design principles
. Regularly creates promotion packages, proposals, presentations,
publication and web layouts, marketing collateral, brand identity
packages, storyboards, product photography, photo correction,
wireframes and illustration
. Provides Social Media support and direction
Education
Massachusetts College of Art, Boston
Fine Arts & Illustration Design
BAVC, San Francisco
Motion Graphics Certificate
References
Will be furnished upon request