Supply Chain Sales

PINKY SUKHEJA

*** ********* *****, #112-*-***-***-

**** (Cell)

Naperville, IL 60563.

************@*****.***

OBJECTIVE

Seeking a position of SAP SCM Analyst where I can utilize my business and

technical expertise in delivering large-scale, complex programs that marry

processes with technology to help business achieve high performance.

SUMMARY

Innovative professional with 6.5 years of progressive industry experience

with renowned companies in USA and India.

Skilled in SAP process design and configuration, development, integration,

testing and deployment, and/or SAP technical architecture to focus on

architecting a solution using SAP to achieve a defined business outcome.

Experience with requirements analysis, testing and end user training

Subject matter expert for the manufacturing and warehouse/inventory

management processes.

Quick study with ability to easily grasp and put into application new

ideas, concepts, methods and technologies. Dedicated and self-motivated

team player.

Outstanding organizational, oral/written communication, interpersonal,

analytical, and problem resolution skills. Thrive in both independent and

collaborative work environments.

SAP Specific Skills:

Detailed knowledge of SAP functionality:

. Full development lifecycle experience: requirements, design, build,

test, deploy

. Documentation and review of Legacy/AS-IS business processes.

. Documentation and review of the TO-BE business processes based on

system capabilities and features.

. Initiate discussions with process owners to ensure end-to-end business

processes are completely and correctly mapped within the system.

. Documenting 'Solution Papers' which included detailed business

process, system steps to be carried out by the end-user,

enhancements/developments done to complete the process requirements

and configuration steps and settings.

. Performing application design activities (e.g., writing functional

designs)

. Assisting in conducting gap analysis between business requirements and

software

. Creating functional requirements as an input to application design

. Assisting with build, test, and deploy activities

. Performing testing work

. Analysing the root cause of failures in the interfaces between the

legacy and SAP systems.

. Ensure safe transition from legacy software to new ERP system.

TECHNICAL SKILLS

ERP Knowledge: SAP R/3 version 4.7/4.6/ECC 6.0

Web: HTML

Database: MS SQL server, Dbase-III plus

Operating Systems: UNIX, Windows

Office: MS Word, MS Excel, MS Power Point, MS Access

EDUCATION

Bachelor of Engineering University of

Mumbai, India

Diploma in Computer Technology Board of Technical Education,

India Certificate course in Business College

of DuPage, Glenn Ellyn, IL

Certificate course in Oracle College of DuPage, Glen

Ellyn, IL

Work Experience

Pepsi Co., Chicago (April 2008 - Current)

Working as a SAP Business Analyst for the supply chain team of Pepsi, the

job responsibility involves understanding the E2E process of supply chain

business, ensure smooth operation of OTC process in SAP, design,

configuration, development and implementation of Supply Chain applications,

within the context of and working with the SAP suite of applications and

other integrated applications.

Description of the skills acquired:

Visited various PepsiCo locations and participated in the deployments at

Tropicana, Frito-Lay, Quaker, Gatorade and NACO business groups of PepsiCo.

Create functional requirements as an input to technical design, pass on the

requirements to ABAP developers and work with them in correcting the design

flaws.

Perform UAT in development and quality environment to confirm if the

changes in the design are implemented successfully.

Responsible for successful order processing (customer orders and stock

transport orders) in SAP.

Understanding the mapping of SAP and WMS storage locations, inventory

movements and their configuration.

Working with the inventory management team to understand all the operations

of the warehouses which need to be mapped in SAP and passing the specs to

the development team and following up with them in an enhancement project.

Monitor the interfaces between the SAP and various legacy systems (eg: WMS,

ETM, CASS, ADC, Foxware) and ensuring the smooth transactions between the

same.

Investigating the root cause of logistics and manufacturing idoc failures

by simulating the scenario in the Quality(Q12) environment of SAP.

Co-ordinating with various teams like data management, inventory control

team, Tibco middleware team and costing team.

Google Inc., Telecommute

Worked as a Quality-Rater for Search Engine Optimization project. The job

responsibility is to rate the quality of web search results in different

languages supplementing the existing Google searchbot algorithms.

Central DuPage Hospital, Chicago

Worked as a round the clock support engineer in a demanding hospital

environment, job responsibilities involved contract management of various

medical instruments in the hospital ensuring minimal downtime of different

instruments and inventory management and valuations.

Description of the skills acquired:

. Ensuring compliance with terms and conditions in the contract with

vendors, suppliers and external technical support.

. Sourcing contracts and other purchasing decisions.

. Acted as a coordinator between management, engineering and medical

professionals.

. Structured inventory management plans for cost effectiveness.

. Strong customer service skills.

. Maintaining breakdown service database and generating technical

reports as per hospital's standard documentation practises.

Baxter Inc., Chicago

The company manufactures pharmaceutical and bio-medical products, job

responsibilities involved providing technical support to customers,

handling service orders and preventive maintenance orders and handling

materials management and shipment activities.

Description of the skills acquired:

. Exposure to best in class industry practices related to Supply Chain

Business processes and Warehouse management skills.

. Tele-support for technical queries and follow-up with customers for

the infusion pumps product line.

. Learned quality management skills to ensure the organization

consistently meets or exceeds customer requirements.

. Handling inbound and outbound shipments from the assigned delivering

plants and arranging the appropriate transportation medium and

coordinating with customers regarding the order sent

. Handling spare part inventory management.

Transasia Bio-Medicals Ltd.

Transasia Bio-Medicals is a renowned company in India which manufactures

Pathological Instruments. Worked as an Engineer where I got a major

exposure to supply chain business processes and technical environments.

Description of the skills acquired:

. Implementing the strategies concerning what products are to be

offered, to whom and how to inform potential customers about the

product and how to make transactions.

. Co-ordinating with Production, Purchase, Warehouse and Finance

departments to discuss the sales forecasts to decide what the

inventory level should be in order to meet customers demand. Inventory

decisions, including quantity, location, and quality of inventory.

. Demand planning and forecasting, coordinating the demand forecast of

all customers and sharing the forecast with all suppliers

. Daily production and distribution planning, including all nodes in the

supply chain

. Transportation strategy, including frequency, routes, and contracting.

. Order promising, accounting for all constraints in the supply chain,

including all suppliers, manufacturing facilities, distribution

centers, and other customers.

. Outbound operations, including all fulfillment activities and

transportation to customers.

. Handling the sales orders once the customer decides to purchase the

product or services considering the customer's requirements,

confirming the availability of stock within the warehouse and

accordingly scheduling the deliveries, regularly updating the sales

records to maintain the sales statistics.

. Distribution of goods through Direct and Indirect sales channels such

as retail, wholesale, multilevel marketing, planning appropriate

criteria to determine the interface between customers and the company

by considering the characteristics of target market, how large is the

market for a particular product, where the customers are located and

how large are the orders.

. Maintaining billing plans for the different customers depending upon

the mutual agreement between the customers and the company

. Providing technical support to the customers, scheduling preventive

maintenance for all the instruments under service contract

. Worked as a liaison between customers and R&D educating them about the

changes in technology and design.

Siemens, Mumbai

Worked as an intern engineer for an under-grad program with sales and

technical support team at Siemens.

Certificates

Received a Certificate of appreciation from Transasia Biomedical Ltd for

refurbishing instruments project which was a substantial contribution in

the company's revenue.

Contact this candidate