High School Quality
Resume:
Carolyn D. Pierce
Dallas, TX 75217
Professional Objectives:
Detail Oriented, self-motivated, seeking a challenging position within a
dynamic company that will allow utilization of my leadership and people
soft skills. Demonstrate excellent work flow management, drives for results
with focus on the benefits to both company and clients.
Employment History:
Trailblazer Health Enterprise (09/88- 11/09) reduction enforce
Optical Character Recognition (OCR) Clerk II
. In an Optical Character Recognition (OCR) System perform pre/post-
verify by correcting scanned OCR documents/claims with unrecognizable
alpha/numeric characters by reviewing an image of the claim on a PC
while maintaining established production and quality guidelines.
. Maintain a good understanding of OCR procedures and maintain required
production, quality audits and aging as established by Medicare
guidelines.
. Work closely with the Quality team to identify and resolve non-
conformance issues.
. Verified OCR scanned claims, reports and fax to different regions.
Perform problem specific audits utilizing auditor applications and
verified in accordance with Anydoc Manual.
. Trained new hires on daily tasks and special projects as needed.
. Complete the back-out log daily in accordance with the Dallas OCR
compliance rules.
Claims Examiner
. Attended training classes to process paper and EMC claims
. Processed and keyed Flu roster claims.
Liberty Mutual Insurance (3/88-8/88)
Insurance Policy Processing Clerk
. Performed clerical duties such as key claim for Underwriters, set-up
files and fax claims to varies region. (distribute claims to Baton
Rouge, LA)
. Reviewed and verify data within company guidelines.
Pizza Inn Incorporated (9/83- 9/87)
File Clerk
. Organize book-keeping such as expense claims, filing invoices in
alphabetical/numerical order.
. Microfilm expense claims daily.
. Work like receive and filing, material to be filed according to sort
and classification, two hole punches if necessary, maintain file neat
and orderly files. Organization of materials into necessary folders.
. Work cooperatively with the other Records Management personnel.
. Pull files and perform audits for AP (Accounts Payable).
Education:
. Certificate of High School Equivalency
Skills:
Proficient in various computer software programs such as Windows 95/98,
Power Point, Excel, Microsoft Word, Internet Explorer, Outlook and MCS, Ten
key.
References:
Professional references will be provided upon request.
Contact this candidate