Customer Service Representative

R AY MON D J. BURTON

**** ******** **** ** # ****

Kennesaw, GA 30152

Phone: 413-***-****

e-mail : b u *******@*****.***

ED UCAT I Springfield Technical Community College, Springfield,

ON M assachusetts

Associate in Science in Office Information Technology, June 2011

Richco Janito

WORK

E XPER I E

Richco JanitorR

NCE Richco Janitor Service I nc, Springfield, Massachusetts

Janitor

• Provided cleaning and janitorial services for a medical office, hospital and

gas company

Mobil Gas Station, F.L. Roberts, Springfield, Massachusetts

2009

Service Attendant

• Cash register r inging, complete customer t ransactions

• Provided customer service and assisted customers with inquires of products

and merchandise

Fi rst Notice Systems, Springfield, M assachusetts

2007

Customer Service Representative

• Claims reporting in call center for consumers needing to file various

i nsurance claims

• Provided customer service for insurance, healthcare companies, and third

party administrators

BJ’s Wholesale, Chicopee, Massachusetts

2007

Overnight Stocker

• Stocked and straightened merchadise for sale in warehouse

• Ensured merchandise was labled properly for sale and had proper signage

SK I L LS Dick’s Sporting Goods, Atlanta, Georgia

2005-2006

Cashier/Customer Service

• Cash register r inging, complete customer t ransactions

• Provided customer service and assisted customers with inquires of

merchandise

• Microsoft Office, Word, Excel, PowerPoint, Desktop Publishing

References Available Upon Request

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