Customer Service Administrative Assistant

Kassie Davis

**** *. ******* **** ****: 801-***-****

Kaysville, Utah 84037 Cell: 801-***-****

***********@*******.*** Work: 801-***-****

PROFESSIONAL EXPERIENCE

Executive Secretary May 2008-Present

Zions Bank Corporate Trust

•Schedules appointments and maintains department calendar

•Currently assisting six Corporate Trust Officers and their portfolios

•Makes arrangements for meetings and conferences

•Establishes and maintains confidential files

• Prepares correspondence, including composing routine letters and memos

•Orders and maintain supplies for department

•Provides excellent customer service and communication to customers

•Executes various trust operations duties

Executive Assistant to CEO March 2006-May 2008

University of Utah

•Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for supervisors,

which also includes travel and lodging arrangements

•Coordinated with various staff for operational support; serving as a liaison between departments and operating units in

the resolution of day-to-day administrative and operational problems

•Provided administrative/secretarial support for various departments such as answering telephones, assistant visitors and

resolving a range of administrative problems and inquiries

•Created agendas, draft presentations and documented minutes for meetings

•Flexible, "can do" attitude and willingness to accommodate constantly changing priorities

Administrative Assistant April 2004-March 2007

Haskell Construction

•Prepared invoices, reports, memos letters, financial statements and other documents

•File and retrieve confidential corporate documents, records, and reports

•Read and analyze incoming memos, submissions and reports in order to determine their significance and plan their

distribution

•Serves as administrative liaison with others within and outside the company regarding administrative issues related to

purchasing, personnel, facilities, and operations

EDUCATION

• 2005-2007 Completed 2000 hour requirements at Taylor Andrews Cosmetology School

• 2006-2009 Salt Lake Community College (Completed the rest of my general education classes prior to

transferring to the University of Utah)

• 2009-2012 University of Utah (Graduating with a Bachelor of Science Degree in Business)

SKILLS/STRENGTHS

• Microsoft Office Applications • Highly Attentive to Details • Excellent written & verbal skills

• Self-Motivated • Works well with a Team • Professional Appearance

• Independent • Superior customer care skills • Highly Organized & Prioritized

*References Available upon Request

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