Customer Service Administrative Assistant

Profile:

Joshua Primus

***** ******* ****, #** ******* Oaks, CA 91411 / ***.******@*****.*** /

818-***-****

. I have over 6 years of professional customer service

. I am looking to obtain a position that will challenge my skills & in

return benefit my employer.

. Always willing to take on new & varied projects while maintaining

changing priorities & deadlines with a positive attitude.

. Creative, resourceful, organized & able to work well independently as

well as in a team to accomplish project goals.

. Killed in Microsoft Office (Outlook, Word, Excel, PowerPoint), both PC &

Mac formats, Internet & Research savvy.

Professional Experience:

West Val Pharmacy July '10 - Jan '11 / Encino, CA

-Pharmacy Technician

. Maintained extensive professional customer service while dealing with

clients.

. Organized client agreements maintaining confidentiality at all times.

. Filed prescription orders for suspensions & solutions.

. Researched patient profiles to verify information.

. Pulled medication & filed blister packs.

. Changed NDC (National Drug Directory) numbers on prescriptions to

match description to medication if error occurred.

. Assisted Pharmacists in additional miscellaneous office & medical

tasks.

United Education International College December '09 - June '10 / Van Nuys,

CA

-Administrative Assistant

. Assisted Director of Education & management team with administrative

tasks.

. Fax inquiries for education staff & students.

. Prepared reports for in-company distribution.

. Organized & maintained office supplies.

. Greeted all students/clients & provided excellent customer service.

. Regularly escorted students to appropriate departments & classes.

. Filed extensive student information on a daily basis.

. Prepared supplies for new students.

. Coordinated with Career Services on calling job leads.

RSS Laboratory February '09 - October '09 / Vero Beach, FL

-Phlebotomist/Courier

. Extensive patient/client research.

. Filed, faxed & emailed information to Doctors/Pharmacists for patient

satisfaction.

. Organized commercial company mail distribution.

. Screened calls & organized appointments for clients.

. Performed vein draws for medical procedures.

. Visited patients at their homes to provide personal private care.

. Input medical requisitions.

. Delivered blood & other specimens to companies & clients.

Sebastian River Medical Center December '05 - February '09 / Sebastian,

FL

-Phlebotomist/Laboratory/Environmental Technician

. Certified Phlebotomist.

. Phlebotomist at public health fair for hospital.

. Screened calls, filing, faxing & data-entry for medical

administrators.

. Organized, planned & managed all phases & functions of housekeeping.

. Managed a strict environmentally sound disposal of hospital waste.

. Performed over 100 vein punctures on patients for the hospital staff.

. Certified for interaction with suicidal or combatable patients,

documenting their activities on a daily basis.

Education:

United Education International College - Van Nuys, CA

. Pharmacy Technician, CPR certified, HIPPA certified, OSHA certified

Indian River State College - Vero Beach, FL

. Phlebotomy Certificate, AIDS Update

References:

Available upon request.

Contact this candidate