Customer Service Sales

Tara Lieberman

*** ***** ****, **********, ** ***50

302-***-****

******@*****.***

EDUCATION

Dickinson College, Carlisle PA

Bachelor of Arts in American Studies; May 2011

• Study Abroad: Bond University, Gold Coast, Australia (January 2010 – April 2010)

• Relevant Coursework: Marketing in a Global Context; Attitudes, Persuasion, Leadership & Conformity;

Fundamentals of Business; Introduction to Microeconomics

Tower Hill School, Wilmington, DE

Graduated June 2007

WORK EXPERIENCE

Marketing/Public Relations Intern

Rittenhouse Women’s Wellness Center, Philadelphia, PA (May-June 2010)

• Personally distributed marketing materials to potential customers to create advocacy for the Wellness Center and

improve the image of the company to women throughout the Philadelphia and Main Line area

• Proposed and implemented new direct marketing strategies resulting in an increase rate of sales and a larger customer

base

• Researched prospective clients for skin care events leading to a rise in profits

Summer Nanny

The Grieder Family, Landenberg, PA (Summer 2009)

• Provided weekday childcare for three children aged 2, 6 and 7

• Acted as a mentor and created a positive child care climate through planning and organizing daily activities, avoiding

conflict situations and nurturing self-esteem

• Other duties included preparing and serving meals and providing transportation

• Developed strong time management and organizational skills

Phonathon Caller

Dickinson College Alumni Relations Office, Carlisle, PA (Fall 2008-Spring 2009)

• Called hundreds of alumni asking for pledges to Dickinson College’s Annual Fund resulting in an increase in the

college’s endowment

• Answered inquiries from alumni and parents about Dickinson and improved the image of the college

• Updated database with contact information

Sales Associate

Banana Republic, Christiana Mall, Newark, DE (Summer 2008)

• Provided quality customer service by offering advice to customers, assisting customers with purchasing items, and

answering phone inquiries

• Enhanced the store by replenishing clothing, taking inventory, and arranging merchandise displays

• Promoted the company’s brand card to customers leading to an increase in store sales

Office Assistant

Ad Pro, Inc., West Grove, PA (May-August 2005-2007)

• Edited and compiled monthly calendar of community events for the Chester County Press

• Created newspaper ads for clients

• Copy edited articles from on-staff and freelance writers for style and grammatical correctness

• Performed general office tasks including organizing files, mailing bills, and answering incoming phone calls

PUBLICATIONS

“Tri-State Bird Rescue and Research, Inc. offers a flock of volunteer opportunities.” Newark Life Magazine Fall/Winter 2006:

33-39.

SKILLS

Computer: Proficient in Microsoft Word, PowerPoint, Outlook & Publisher

Language: Basic Spanish

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