Administrative Assistant Office

Melissa J. Jordan

*** ********* *** • Haddonfield, NJ

856-***-**** • **********@*****.***

EDUCATION

Bachelor of Arts: Communication Selinsgrove, PA

Emphasis: Public Relations May 2010

Susquehanna University

WORK EXPERIENCE

06/10-Present Braithwaite Communications Philadelphia, PA

Office Services Coordinator

• Developed highly effective monitoring procedure for billing services, which streamlined

processes and facilitated payment through an electronic system

• Assisted with new business development and organization

• Responsible for the acclamation process of new employees and interns

• Assisted account executives with client projects and proposals

• Acted as a liaison between clients, staff, and CEO

• Provided exceptional client service and ensured clients’ needs were met during office visits

• Responsible for all administrative duties, which included, but was not limited to, organizing,

internal meetings, ordering, and correspondence.

06/09-8/09 CLR Design Inc. Philadelphia, PA

Administrative Assistant

• Coordinated schedules for employee travel and client visits

• Organized client meetings and ensured they ran efficiently

• Performed all administrative duties including faxing, filing, call screening and routing

on multi-line system while gaining invaluable exposure to dealing with clients on the phone

• Ensured office organization and efficiency

01/09-5/10 Susquehanna University Selinsgrove, PA

Admissions Office Intern

• Organized an activities fair held for over six hundred prospective students

• Planned campus visitation programs as well as matched prospective students to the proper

student host to ensure useful and pleasant visits

• Assisted with meeting preset office goals

• Counseled prospective students through the college selection process

ACTIVITIES

08/08-Present Public Relation Student Society of America, Susquehanna Chapter: Member

Membership Recruitment Chair 08/09- Present

• Motivated members through enthusiastic attitude toward PRSSA

• Worked to inform and recruit new members to the Chapter

• Wrote press releases to inform chapter members about speakers, events, and meetings

COMPUTER SKILLS

Adept with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Advantage accounting software

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