SUMMARY [pic]Seasoned field services engineer with over 25 years experience
in healthcare, nuclear and construction industries delivering exceptional
service for planned maintenance, system setup, technology installations and
compliance testing
EMPLOYMENT
Addecco Services
Aug 2009-
Field Service Engineer- Assist Toshiba Engineer with cath lab installs.
Philips Healthcare
1999-2009
Field Service Engineer - helped customers enhance the productivity of their
processes by driving high levels of customer satisfaction when performing
maintenance and repair
. Delivered high quality on-site repair and maintenance service of
complex mechanical systems including electrical, mechanical and
software components
. Analytical troubleshooting of technical problems to component level
. Performs complete installation/relocation start-up services
. Extended interface with customers requires excellent communications
and customer relations skills
. Trained customer's personnel and acts as a resource for lower level
engineers
. Provided pre and post sales support by maintaining close working
relationships with sales and customers to met expectations and handle
equipment installations as planned.
. Manage inventory, keep accurate records, and return unused and failed
parts promptly.
GE Healthcare 1983-1999
Field Service Engineer - represented GE Healthcare to foster business
expansion by providing superior responsiveness and professionalism in all
customer interactions
. Managed field engineering projects while maintaining safety standards
. Completed onsite audits for improved equipment reliability
. Analyzed root cause on equipment failures reducing service time
. Prepared million dollar proposals for Engineering activities
. Prepared and delivered project documentation and progress reports for
internal and external clients
. Executed field and office performance testing, including vibration and
performance analysis
. Act as technical liaison between GE Healthcare and its client.
. Made recommendations, based on audits and analysis, to technical
personnel for repair and maintenance of equipment
. Supported field personnel in execution of activity described in
recommendations.
. Executed field and office performance testing, including vibration and
performance analysis
1981-1982
Maloney Pipeline Co. Electronic Tech
. Performed electrical wiring on flow metering skits.
. Install pneumatic tubing and movs on skits
. Performed hydro testing
M.W. Kellogg Associate Engineer
1981-1981
. Support Engineering in the design back pressure for processing.
EDUCATION and Training
[pic]Lamar University, BS in Industrial Technology, Industrial Engineering
1981
Lamar University, AS in Industrial Electricity and Electronic Technology
1980
OEM Training
GE ? 9800, GE Highlight, GE CTI, GE High-speed, GE 9000, CTMAX and
QXI
Picker ? PQ2000, PQ5000, PQ6000. Mx 8000, MX IDT6 and MXIDT 10 slice
Philips ? Brilliance EXP, Brilliance 6, 10, 16, 40 and 64 slice
systems.
May 11, 2010
My engineering experience, skill and expertise appear to be a close match
for your requirements. I have over 25 years experience in electrical and
industrial engineering that can provide an immediate contribution to the
organization's bottom line.
Highlights in my career include:
. Working for world class organizations such as General Electric,
Phillips
. Delivering exceptional customer service in the healthcare industry
. Providing technical expertise on million dollar equipment that saved
lives
. Developed high quality relationships with customer while creating
high valued solutions
. Performed routine engineering activities associated with various
field projects.
. Completed complex installations, start-ups, tests, modifications and
repair work.
. Compiled operational data to compare with predicted performance and
determine variations.
. Analyzed nature and scope of routine problems and reported
information for resolution.
. Performed complex calculations and provide pertinent data and
information.
My track record as a change agent is commendable. I am convinced that this
position could benefit from the technical skills I exhibit that lead to
improved equipment reliability and performance.
Please find my resume attached. I can be reached by phone at 832-***-****
or by email at abh9cz@r.postjobfree.com.
Sinerely,
Calvin D. Roberson