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Sales Customer Service

Location:
Louisville, Kentucky, 40228, United States
Posted:
May 25, 2010

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****** R. ********

**** ***** ***** **.

Louisville, Ky. 40228

Phone 502-***-****

***********@*****.***

OBJECTIVE:

To obtain a position offering opportunity and growth with a

progressive organization to enhance and utilize my skills

and experience in a productive work environment.

EDUCATION:

Sullivan University Louisville, KY

Master of Business Administration

3.25 GPA

Bachelor of Science Degree in Business Administration

3.65 GPA

Concentration in Management

Bachelor of Science Degree in Business Administration

3.65 GPA

Concentration in Marketing

SKILLS AND CAPABILITIES:

Marketing, Marketing Research, Leadership Management,

Project Management, Customer service, Accounting, Team

player, Organized, Quick learner, Excellent communication

skills, Problem solving, Strong leadership skills, Self

motivated, Highly energized, Exceptional work ethic,

Operations Management, Profit & Loss Statements, Familiar

with Six Sigma methodology. SPSS, Microsoft Office 2007:

Word, Excel, Access, PowerPoint, Publisher, and Outlook.

WORK HISTORY:

G&K Services Louisville, KY

2008-09

Territory Sales Representative

Responsibilities: Managing sales territory efficiently,

managing and updating salesforce database, responsible for

generating new revenue through business to business

approach, including targeted cold calls and

teleprospecting, negotiated pricing, sales quotes and

initiatives with purchasing departments and corporate

decision makers.

Specific Achievements: conducted successful discovery,

presentation and closing sales techniques, maintained

competitive weekly sales average, built new customer

relationships and used consultative selling skills,

generated new business.

Sprint/ Nextel Louisville, KY

2002-08

Store Manager 2007-08

Responsibilities: Generated reports, led a sales team to obtain store quota

in various categories, run all aspects of store including, inventory,

scheduling, cash control, employee development, customer satisfaction,

employee motivation, and team meetings, understand and resolve complicated

decisions and problems.

Specific Achievements: Continued sales excellence, received platinum level

sales team every year.

Lead Retail Consultant 2002-07

Responsibilities: Achieved large sales quotas in a fast paced work

environment, led sales team by example and motivation, helped with

scheduling and employee development, cell phone service and repair, handled

intense customer complaints.

Specific Achievements: Attained over 100% to quota every month as a Lead,

as one of the top 31 representatives won Pinnacle trip in 2006 to the

Bahamas, managed and maintained large corporate accounts, excelled at

customer service and outbound activities, was promoted to Store manager.

REFERENCES AVAILABLE UPON REQUEST



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