HEATHER H. YANG
***** ******** ** ****** ** *****
Email: ************@**.***
Objective
To attain a position that takes advantage of my strong sales and
interpersonal skills while providing me with greater levels of challenge
and responsibility in the areas of business development, client management,
corporate strategy, and overall results achieved.
Qualifications
. Success-oriented and results-driven sales & marketing manager with IT
hardware experience
. Analytical problem solver and fast learner of new products and
technologies
. Personable and energetic with a positive attitude; Excellent client-
management skills
. Innovative thinker with a continuous improvement work ethic
. Works well in both a team environment as well as independently; Quickly
adapts to changing market or work conditions
. Responsive, well-organized, and detail-oriented
. Excellent communication and presentation skills
. Fluent in both English and Mandarin (spoken and written)
Education
California State Polytechnic University of Pomona, Pomona CA
MAJOR: International Business and Marketing
Experience
SED International (City of Industry, CA)
National Account Manager February, 2007-Current
. Develop and execute account strategies to exceed all corporate
objectives and individual quotas; Apply analytical techniques and
research data analysis to formulate strategies
. Present monthly to senior management on account status, new business
development opportunities, and growth strategies
. Manage major accounts, including NewEgg.com where sales performance
increased by 300% within the first 60 days of assignment
. Design and maintain a competitive analysis data base and generate
reports for senior management as required
. Develop and strengthen key relationships with customer executives and
decision makers
. Implement client satisfaction measurement system and drive higher
satisfaction results
. Apply multiple sales techniques, including research, prospecting,
probing, lead-generation, cold calling, contract negotiation and
execution, and large deal closings
. Communicate corporate strategies and initiatives across all account
managers and field teams
PCS HQ INC. (Walnut, CA)
Sales Consultant: (June, 2005 - January, 2007)
. Identified new sales prospects through extensive market research and
analysis
. Assigned account management responsibility for multiple customers
. Grew retail business results by 80% to become the highest segment in the
store
. Reduced on hand inventory by 50% by implementing an innovative
"accessory bundling" strategy to high margin products
J W Wireless -El Monte, CA
Sales Associate- Mar 2003-Jun 2005
. Entry-level sales position that provided excellent training and first
experiences in client management, business development, sales techniques
and strategies, and results achievement; Continuously exceeded all
personal objectives and quotas
References
References available upon
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