Customer Service Sales

Cindy Lindley

**** ********* ***

Brea, California 92823

714-***-**** ? *****@******************.***

Profile: 20+ years successful experience in recruiting, marketing, sales,

human resources, ongoing customer service and collections with recognized

strengths in account maintenance and trouble shooting, sales staff training

and support. Strategize and implement proactive procedures and systems to

circumvent problems in staffing, customer care and collections. Possess

solid communication and computer skills with an excellent working knowledge

of Microsoft Windows and Office programs, Intuit, Empact and various other

industry-specific database programs.

September 2009 to Present

Suspects 2 Prospects

Brea, California

Specialist:

> Cold Call Marketing & Training

> Lost Account Reactivation

> Pro-Active Account Collections

> Trade Show and Marketing Events

> Fine Art of Marketing & Collections

Training consultant to small business in the areas of sales and marketing,

cold call client development, account retention, trade show marketing

events. Professionally perform account collections with focus on keeping a

good customer who has fallen behind in lean economic times.

May 1989 to December 2008

Leigh & Associates, Inc.

Legal Staffing Specialists

Irvine, California

Sales, Marketing, Recruiting & Collections Manager

Hired, trained and supervised all staffing professionals employed in the

Orange County and Los Angeles offices of Leigh & Associates, Inc.

Supported recruiters in identifying and securing new clients, recruiting

top legal talent for placement, effectively solving customer problems and

maintaining top caliber customer service standards that Leigh & Associates'

client companies had come to expect. Responsible for all marketing and

sales programs as well as hands-on participation in all trade show and

event functions from planning stage through conclusion. Highly successful

track record collecting past-due account balances quickly and

professionally without damaging client relationships. Firm closed its

doors in December of 2008.

April 1984 to April 1989

Hall Agency/Connell Legal Staffing

Los Angeles & Orange County, California

Branch Manager, Legal Recruiter

Worked with owners of the firm to expand operations by opening branch

offices in Century City and Orange County areas. Recruited, hired, trained

and supervised all in-house Orange County staff as well as ran a blended

staffing desk securing top legal talent for many of California's major law

firms and corporate legal departments. Responsible for branch office past

due account collections and payment solutions.

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