Insurance Sales

HARRY PEPPAS **** W. Harbor Drive, Deltona, FL ***25-9062

*******@***.*** 386-***-****

Knowledgeable and energetic Safety & Loss Control Professional. Adept at

applying loss control and risk management principles in providing

consultative service. Knowledgeable in property and casualty insurance

loss control. Identifies and analyzes / evaluates potential loss producing

conditions and practices. Implements effective risk improvement

strategies. Develops new and enhances existing safety and loss control

programs to reduce the potential for loss. Offers strong territory

management, communication and organizational abilities. Works well

independently and in a team environment. Highly focused on customer

service, quality and timeliness. Experience enhanced by diversified

background in insurance and automotive sales environments. Skilled in the

use of Microsoft Office and other software applications. Pursuing

Certified Safety Professional designation.

Professional Experience

PBOA, INC. (FL Division of Risk Services LLC), Sarasota, FL 1999 - 2010

Senior Loss Control Representative

Professionally managed a $13.5 million workers compensation focused book of

business. Completed detailed, effective and timely risk evaluation and

risk improvement services on behalf of Everest National Insurance Company.

Serviced a diverse book of business that included general industry,

construction, manufacturing, healthcare, hospitality, car dealerships and

more. Provided results oriented consultative service to establish

practical loss reduction and safety management plans. Results included

improvements in management and employee commitment to safety, improved

controls resulting in fewer claims, lower experience modifiers and higher

efficiency, creating a favorable risk.

< Identified hazards that included potential OSHA violations. Discussed

findings with management so that appropriate action would be taken to

minimize the risk of worker injury or OSHA citations.

< Delivered loss control services that reduced incident and severity rates.

< Assisted clients in implementing formal Workplace Safety and Drug-free

Workplace Programs. Certified workplace Safety Programs and Drug-free

Workplace Programs for premium credits.

< Created the Restaurant Survey Report, the Construction Survey Report and

the Assisted Living Facilities Report that was used by PBOA for Everest

National Insurance.

< Assisted management in training new hires and in training existing

employees during training meetings. This resulted in significantly

improved service to customers and higher quality scores during audit

reviews.

< Managed a large Florida territory while consistently exceeding

established goals for timeliness (goal - 80%, actual timeliness - 99%)

and quality (goal - 90%, quality rating based on reviews - 97%).

DeLand Ford, Lincoln-Mercury, Orange City, FL 1998 - 1999

Sales Consultant

Retail sales of new and pre-owned vehicles. Became a Certified Sales

Consultant within 4 months of hire. Successfully coordinated all internet

business from November 1998 until February 1999. Developed strong sales

and negotiation skills. Safety Committee Member.

Royal & Sun Alliance Group, Tampa, FL 1998

Loss Control Consultant

Risk evaluation and risk improvement activities associated with multi-line

insurance loss control. Serviced property and casualty accounts of

significant premium size and property value. Evaluated automatic fire

sprinkler systems, water supply, PML, MFL and NLE. Provided clear, concise

recommendations to policyholders in order to control hazards identified

during loss control surveys and service visits.

Liberty Mutual Group, Lake Mary, FL 1997 - 1998

Risk Services Consultant

Risk evaluation and risk improvement activities associated with multi-line

insurance loss control. Evaluated property and casualty accounts of

significant premium size and property value. Participated in weekly core

team meetings geared toward risk retention. Played a key role in the

acquisition / retention of workers compensation risks of significant

premium size (Westbrook Plumbing & Air Conditioning, Conrad Yelvington

Distributors, etc.).

HARRY PEPPAS (Page 2)

Capital Assurance Services, Inc., Maitland, FL 1996 - 1997

Senior Loss Control Representative

Risk evaluation and risk improvement activities associated with multi-line

insurance loss control. Evaluated and serviced property and casualty

accounts of significant property value. This included a detailed

evaluation of coastal properties for wind and water exposures, and a

property appraisal using Marshall and Swift forms.

Involved management duties, including routinely representing the Loss

Control Department during the weekly interdepartmental meetings held at the

Maitland office.

Professionally managed a large Florida territory from my home when the

Maitland office was closed in August 1996.

The Home Insurance Company, Maitland, FL 1992 - 1995

Senior Technical Representative

Risk evaluation and risk improvement activities associated with multi-line

insurance loss control. Evaluated and serviced property and casualty

accounts of significant premium size and property value. Effectively

provided loss control service to casualty risks ranging in premium size

from $300,000 to $30 million (i.e.: Terminix, Circle K Corporation).

Coordinated loss control service to large Florida and national accounts

(i.e.: Kash n Karry Supermarkets, Metra-Lohja), effectively reducing their

loss frequency and improving their profitability. Provided safety services

to include material handling, machine guarding, lock out and tag out, etc.

Wrote the Fire Drill / Evacuation Plan for Maitland, Florida location of

Home Insurance.

Assisted a large account (Fortis, Inc.) in the redesign of their video

display terminal set-up and employee training. This resulted in a

reduction in carpal tunnel syndrome claims.

Crum & Forster Commercial Insurance, Maitland, FL 1988 - 1992

Senior Loss Control Representative

Risk evaluation and risk improvement activities associated with multi-line

insurance loss control. Evaluated property and casualty accounts of

significant premium size and property value.

Nominated Employee of the Quarter for the second quarter of 1992.

Received several letters of recognition from both external and internal

customers.

Successfully completed the AISG Products Liability Correspondence Course.

Fireman's Fund Insurance Company, Melville, NY 1986 - 1988

Loss Control Consultant

Entry-level position. Delivered a wide range of loss control services to

new and existing policyholders.

Completed an intensive nine-month training program in just 4 months.

Average score - 92%.

Received two promotions in 14 months.

Designated the Commercial Group Specialist for the Loss Control Department

at the Long Island Branch office.

EDUCATION & MILITARY EXPERIENCE

SUNY COLLEGE AT OLD WESTBURY, Old Westbury, NY, BS, Biological Sciences

UNITED STATES AIR FORCE, Sergeant (E-4) (honorably discharged)

AFFILIATIONS

Alliance for Central Florida Safety (ACFS)

American Society of Safety Engineers (ASSE)

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