Administrative Assistant Customer Service

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Administrative Assistant

I produce quality results within expected timeframes; seek additional or

challenging assignments; demonstrate initiative and creativity in my

approach to facilitate business. Foster relationships while maintaining

confidentiality.

Professional Experience:

May 2007 - Present, Administrative Assistant

BAE Systems, Inc.

. Support VP, Tax and Treasury

. Support VP of Internal Audit and Team

. Manage complex calendars

. Complete Expense Reports (Concur, expense reporting system), employee

reimbursements and check requests for finance team

. Communicate on Executive Directors behalf with Corporate

Administrative Contracting Office.

. Ensure seamless travel experience for executives by arranging complex

international and domestic travel arrangements and itineraries

. Coordinate Compliance Forum/schedule speakers/arrange catering/reserve

hotel

. Assist Preparing management reports due to VP Finance, DCAA and DCMA.

. Group timekeeper for Finance, Deltek

. Review wire transfers

. Reconcile purchasing card

July 2006 - May 2007, HR Administrative Assistant

Davis Instruments, Baltimore Maryland

. Added new hire information in health, dental and 401K databases

. Prepared correspondence on behalf of Director, HR

. Created new hire packets

. Managed all apparel orders placed by employees

. Arrange all travel for Director, HR

May 2003 - May 2006, Property Administrator

Computer Sciences Corporation, Lanham MD

. Property Administrator for Federal Sector

. Completed DD1149's for movement of Government property, and property

transfer form for movement of capital equipment

. Updated and created new records in property database

. Completed physical inventory for several CSC locations

. Created property records for disposition and retirement of Capital and

Government equipment

. Approve purchase requisitions using CostPoint

Jacque Waskiewicz . Page 2 . ******.**********@*****.***

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July 2001 - May 2003, Department Assistant II

Computer Sciences Corporation Rockville, MD

. Property Manager for GPS IIF program

. Responsible for tracking all property within the program, this

includes sites at Rockville, Colorado and California

. Maintained a property database with a description of property ordered,

date of purchase, amount of purchase, date received, serial number,

tag number, and location

. Initiated property purchases

. Requested quotes for hardware and software purchases, prepare

requisition for purchase containing quotes received for review and

approval by Chief Information Officer

. Responsible for receiving of all property delivered to the Rockville

location, and preparation and processing of DD 1149s as appropriate

. Created and maintained Excel spreadsheets to track all government

property, and completion of audits for Government property

2000-2001, Office Assistant

Carroll Primary Care, Eldersburg, MD

. Supported five medical physicians

. Responsible for Quality Assurance of administrative entries for

patient records

1995-2000, Assistant Manager

E.W. Beck's, Sykesville, MD

. Managed and created staff schedules

. Handled hiring and terminations

. Entrusted with the most complex customer service issues as a result of

exceptional ability to promptly resolve concerns and satisfy

customers.

1987-1989, Executive Secretary

Marcor Environmental, Beltsville, MD

. Answered all incoming telephone traffic

. Supported three different operations within the company

. Responsible for typing all contracts associated with new business

1983 - 1987, Waitress

Rachel's, Mercer, PA

. Responsible for customer relations, absolutely made sure all customers

were 100% satisfied with their dining experience.

Professional Development

1979-83, Grove City High School, Grove City, PA

. Clearance - received DoD Secret Clearance in February 2002 (expired)

. Received certification from National Property Management Association

as a Contract Property Administrator[pic][pic][pic][pic][pic]

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