Michael R. Thornton
***** ******* **** **** **: 832-***-****
Houston, Texas 77084 ****.**********@*****.***
PROJECT OPERATIONS/LOGISTICS: CLIENT RELATIONSHIP LOGISTIC MANAGEMENT
Highly focused, energetic, self motivated professional with 13 years
experience in operations management, logistics, and non-profit organization
management. Diligent and resourceful self starter with solid experience in
project management, government relations, and client relationship
management. Excellent communicator with strong interpersonal aptitude;
works well with groups or independently. Strong leader and motivator who
excels in mentoring, teaching/training and empowering employees.
Exceptional oral, written and presentation skills coupled with strong
analytical and project planning skills. Proven ability to implement
innovative solutions to complex problems.
BACKGROUND SUMMARY
Project Mgt (PMBOK) Client Relationship Management Operations Analysis
Document Management Strategic and Operational Multi-Site Management
Planning
Logistics-MAXIMO Continuous Process Improvement Team Building
Time Management Research Contract Review
Client Communications Staff Leadership & Management Active Security Clearance
PROFESSIONAL ACCOMPLISHMENTS
Kellogg, Brown, & Root (KBR) 2009
Project Operations Coordinator- Baghdad Iraq
Directing operational activities for KBR with strategic partners &
stakeholders. Executing the tactical requirements of business operations
in support of LOGCAP project planning. Identified new business
opportunities with the customer while maintaining revenue growth. Creating
corrective action measures and accountability response process at the site
level. Monitoring the progress of projects and reported project status as
needed to the military customer. Advisor on the evaluation of the
effectiveness of site programs and the project operations and/or the
productivity and efficiency of management. This includes implementing,
coordinating, and/or overseeing a variety of complex management programs
impacting KBR activities; planning and/or conducting broad and/or in-depth
special studies; developing and/or evaluating policies in assigned areas of
responsibility; designing and coordinating planning activities; developing,
implementing, and/or monitoring sophisticated management information
issues; preparing and/or providing briefings and presentations on
analytical findings and recommendations; directing the development of new
and/or changes to existing issuances and directives.
Results: Site expectations are met. Maintaining continuity/historical
knowledge of operational processes of the site while proactively
maintaining a positive employee and customer relationship.
Mainthia Technologies (Boeing Int.) 2009 - 2009
Integrated Support Project Manager Houston, TX
Depot Maintenance & Repair (DM&R) Department: Coordinates, integrates,
manages and performs Integrated Logistics Support (ILS) to ensure
sustainment of complex Boeing & NASA products and services. Researches and
provides information to develop and maintain Logistics Products and
engineering data; develops and implements Logistics products. Leads the
definition of support requirements for product designs; reviews and
approves requirement documents. Participates in the negotiation of contract
and contract changes. Coordinates the preparation of proposals, business
plans, proposal work statements and specifications, operating budgets and
financial terms/conditions of contract. Acts as primary customer contact
for program activities, leading program review sessions with the NASA
customer to discuss cost, schedule, and technical performance. Supervises
or oversees all projects and task orders in progress. Establishes design
concepts, criteria and engineering efforts for product research,
development, integration and test, analysis, and doctrinal writing.
Results: Responds to complex customer inquiries. Provides support related
tasks and cost rationales for proposal activities; and assists in contract
negotiations.
Vinnell Arabia (Northrop Grumman) 2008 - 2009
Chief of Safety/Security Operations Riyadh, Saudi Arabia
Division (SSD)
Ensures that all operation measures are functioning properly to include the
appropriate level of security/safety operations to the division, ROC
compound & training compounds. Ensures that all security assets are
performing up to standard and that their efforts are completely integrated.
Supervises 500 subordinate personnel in the execution of compound training
& safety/security operations. Provides training and assistance to
designated security personnel in force protection operations. Manage
trainers that Train the Saudi Army National Guard (SANG) on weapon systems
used in security, anti-terrorism and counter-terrorism operations. Budget
division funds for overtime & equipment, forecast training, & oversee force
protection projects. Result: Follows the force protection safety/security
operations program of the division. As required, supervises multiple senior
trainers in the execution of designated compound security operations and
other security & safety personnel.
Kellogg, Brown, & Root (KBR) 2006 - 2008
Liaison Officer- Project Baghdad Iraq
Management/Operations
Created support organization structure for logistics, maintenance and
facilities operations. Consulted and resolved issues with LOGCAP (Logistics
Civil Augmentation Program) project teams, contract administrators, Defense
Contract Management Agency (DCMA), Defense Contract Audit Agency (DCAA),
and the military customer; provided daily situation reports for over 100
projects at all 22 sites in Baghdad valued at over $50 million; supervised
production support contract teams. Developed and facilitated a project
scrub meeting and joint project meeting to ensure customer & client
satisfaction for construction management processes and procedures of with
in the scope of the LOGCAP project for service support. Result: Maintained
efficient profitability; awarded new projects based on high levels of
performance.
Kellogg, Brown, & Root (KBR) 2005 - 2006
Senior Operations Coordinator Baghdad Iraq
Supervised site operations & report compliance to support the military
services in Baghdad. Developed security response measures and emergency
evacuation plans, provided basic life support (food, water, lodging,
laundry service, operations & maintenance (O&M), and construction), for
20,000 troops based on a performance LOGCAP contract. Supervised the
operations department, air operations, logistics dept, water treatment
plant, HR and fuels dept. Result: Positively impacted quality, safety, and
financial performance of each site.
Kellogg, Brown, & Root (KBR) 2004 - 2005
Operations Coordinator- Baghdad Iraq
Directed operational activities for KBR with strategic partners. Executed
the tactical requirements of business operations in support of LOGCAP
project planning. Identified new business opportunities with the customer
while maintaining revenue growth. Created corrective action measures and
accountability response process at the site level. Monitored the progress
of projects and reported project status as needed to the military customer.
Result: Clients expectations were met. Maintained continuity/historical
knowledge of operational processes of the site while proactively
maintaining a positive employee and customer relationship.
United States Army 2002 - 2003
Protocol Officer - III Corps (Infantry Fort Hood, Texas
Officer)
Developed, implemented, & managed the distinguished visitor program at Fort
Hood. Planned, directed, and coordinated a variety of activities to include
conferences, conventions, tours, convocations, award ceremonies, luncheons
and other events. Developed recommended itineraries, instruction manuals,
guides, supplementary material and pertinent correspondence associated with
activities/events. Result: Well trained staff; maintained effective group
relationships, and developed the ability to deal with high level military
and civilian visitors in structured and unstructured situations.
United States Army 2000 - 2002
Infantry Platoon Leader/Executive Officer- 1st Cavalry Fort Hood, Texas
Division
Supervised training, maintenance & logistics daily; second in command to
assist unit commander on tactical planning & execution. Coordinated
logistic support for infantry soldiers at company command level.
Accomplished unit objectives including facilitation of family support
groups for soldiers and securing equipment for unique infantry missions;
Worked for the BCTP as a Battle Summary Officer for 2002 War-Fighter.
Served as the company advisor to train up Army Reserve and National Guard
units using computerized military simulations with wartime scenarios for
units who were deploying. Result: Maintained an excellent support battle
logistics plan incorporating operations, training, & family support.
Demonstrated my leadership skills in training subordinates on the M16,
M203, Bradley tank weapon systems, equipment, safety, mentoring & combat
tactics.
United States Army Ohio National Guard 1997 - 2000
Supply SGT to ROTC Cadet: 1-148th Infantry Regiment Xenia, Ohio
Supervised and performed duties involving request, receipt, storage, issue,
accountability of equipment. Organized the supply section with expendable
supplies and equipment for the National Guard HQ. Prepared all
unit/organizational supply documents. Maintained automated supply system
for accounting of organizational and installation supplies and equipment.
Issued and received small arms (rifles, hand guns, etc). Secured and
controlled weapons and ammunition in security areas. Result: Established
an outstanding resource management team and effective property management
system to ensure full operation readiness.
EDUCATION/AFFILIATIONS
Bachelor of Arts, Political Science, Central State University, Wilberforce,
Ohio 2000
U.S Army Infantry Officer Basic Course, Airborne Qualified, Certified
Logistician: 92Y
CERTIFICATION
PMP Certification completion as of October 2010 Villanova University (PMI
test scheduled 2011)
AFFILIATIONS
Member of Prince Hall Free & Accepted Masons Lodge No. 203 Oklahoma
Jurisdiction
Former President & current member of Iota Phi Theta Fraternity Inc. Alpha
Mu Chapter